Articles by Tom Luckham
Q&A: Graham Gibson, Allianz
Allianz chief claims officer and Thatcham Research chairman Graham Gibson reveals how the provider is using artificial intelligence to crack down on fraud and believes we are at “an inflection point” when it comes to automated vehicles.
Aviva sees 65% increase in non-whiplash injury claims
Non-whiplash-related injury claims have jumped by nearly two-thirds since the whiplash reforms, Aviva’s head of counter-fraud Pete Ward has told Insurance Post.
‘Stripped-back’ policies may lead to consumer confusion
Fairer Finance has warned that ‘stripped-back’ motor insurance policies may lead to greater consumer misunderstanding unless insurers begin to communicate clearer.
‘A lot of gaps’ to fill in Automated Vehicles Bill
There are still gaps left to fill regarding the use of automated vehicles, according to the Association of British Insurers’ manager for general insurance policy, Jonathan Fong.
One in four don’t declare all medical conditions for travel insurance
One in four people do not declare all of their medical conditions when buying travel insurance, according to a survey from AllClear.
Cifas sees false insurance claims increase by a fifth
Opportunistic drivers submitting false ‘no claims’ documents are raising concerns for insurers, with filings to the National Fraud Database increasing in 2023, according to Cifas.
Three key takeaways from ITC DIA Europe 2024
Artificial intelligence can be used to close the digital gap in insurance; meanwhile, some feel that generative AI is just a temporary hot topic, according to experts gathered at ITC DIA Europe, which took place in Amsterdam this week.
Q&A: Paul Stanley, 360Globalnet
Paul Stanley, CEO & founder of 360Globalnet, speaks to Insurance Post about the software firm’s growth, digital claims, and the benefits of no-code systems.
Vehicle damage claims drop following Welsh speed limit law
Wales has seen a 20% drop in vehicle damage claims since the implementation of a nationwide 20mph speed limit, according to Esure.
Allianz launches three-tier home insurance product
Allianz has launched a three-tier home insurance product in order to “provide more choice” for customers.
NHS cyber attack highlights dangers of underinsurance
Hospitals across the capital have declared a critical incident after a cyber attack caused operational havoc to medical services.
Home insurance premiums continue climb as motor dips
Pearson Ham’s latest Premium Price Index has revealed that home insurance prices continued to increase in May, while motor decreased slightly.
Labour repeats call for premium investigations
Shadow transport secretary Louise Haigh has promised to call on the Financial Conduct Authority and Competition and Markets Authority to investigate the cost of motor insurance.
Direct Line to shutter motor ownership app after nine months
Direct Line-owned motor ownership platform Caha!, which launched last year, will shut down next month, the insurer has announced.
Bartleet aims to be ‘bridge between industry and consumers’
Tom Bartleet, insurance veteran and Liberal Democrat candidate for Suffolk South, has told Insurance Post that he wishes to use his experience to serve his constituents, if elected.
Inflation issues remain despite drop in rate
Speaking at the Insurance Post Claims Club, Allianz’s chief claims officer Graham Gibson stated that the latest inflation figures seen this week will not trickle down to insurance any time soon.
Insurance veteran running in snap election
Former owner and CEO of Erskine Murray Insurance Brokers, Tom Bartleet, has announced his intention to stand in the upcoming general election as the Liberal Democrat candidate for Suffolk South.
FCA warns insurers against subletting regulatory responsibilities
The Financial Conduct Authority’s head of department for insurance market interventions, Caroline Gardner, has revealed the regulator’s concerns about providers keeping an eye on their claims handling partners.
Flood Re hopes flood resilience garden will improve awareness
Unveiled at the RHS Chelsea Flower Show, the Flood Resilient Garden aims to demonstrate that homeowners don’t have to compromise on their gardens regarding flood resilience.
Big Interview: Geoff Carter, Sabre
Geoff Carter, CEO of Sabre Insurance, sits down with Tom Luckham to discuss Sabre’s 2023 results, why there’s no such thing as an uninsurable car, and how the insurer plans to do even better in 2024.
Industry told not to worry about AI job losses
A panel on artificial intelligence held at the British Insurance Broker’s Association conference in Manchester assured the audience that they won’t be “replaced by robots”.
Storah implores industry to ‘galvanise around underinsurance’
Speaking at the British Insurance Brokers’ Association Conference in Manchester, Aviva UK and Ireland general insurance CEO Jason Storah urged insurers and brokers to “galvanise around underinsurance”.
First Central cautiously enters home insurance market
First Central has launched a home insurance product line, with the firm planning to take a “cautious approach” to building its book.
Online HNW insurance options not ‘fit for purpose’
The founder and CEO of Rivr, a newly launched firm focussing on HNW home insurance, has told Insurance Post that online options for high to mid net worth customers are “not fit for purpose”.