Articles by Tom Luckham
Tinnitus claim dismissed due to dishonest medical expert
DWF and Markerstudy have successfully fought off a claim for tinnitus and psychological injuries following dishonest evidence given by the claimant’s ENT expert.
Curtain falls on fake photo fraudster
Clyde & Co and Direct Line have successfully fought off a motor insurance claim that used fraudulent photographic evidence.
Value concerns moving personal injury claims out of OIC portal
More claims are moving from the Official Injury Claim portal to the Ministry of Justice portal due to valuation concerns, according to Verisk Claims.
Strongman forced to drop attempt to snatch insurance payout
Markerstudy and HF have out-benched a blatantly dishonest claim by ‘Yorkshire’s Strongest Man 2023’ following his involvement in a road traffic accident.
One in five pothole-damaged cars must be written off
Following a £500m pledge by the government to address the pothole issue in the UK, research from Allianz has revealed that one in five claims where a vehicle has hit a pothole leads to the vehicle being written off.
One in three young drivers scammed by ghost brokers
An Aviva survey of 2000 drivers aged 17-25 found nearly one in three young motorists have purchased car insurance from a ghost broker on social media.
Crash for cash crooks collide with justice
Keoghs and Aviva have secured custodial sentences against four fraudsters who targeted an elderly motorist and staged an accident.
Insurers must embrace rather than resist motor OEM disruption
Delegates at the Insurance Innovators conference were told to welcome fresh competition from original equipment manufacturers, and that they don't have a "God-given right" to be the only ones to sell insurance.
Tesco merges insurance and money services following Barclays sale
Tesco has sold its banking operations to Barclays, the firm confirmed this morning in a press release.
Allianz and Aviva reportedly considering Esure bids
According to a report by Bloomberg, both Allianz and Aviva are considering bids for Esure, which has been owned by Bain Capital since 2018.
Seven takeaways for the insurance industry from Labour’s Budget
Chancellor of the Exchequer Rachel Reeves delivered the hotly anticipated first Budget of the new Labour government on Wednesday afternoon. Insurance Post picks out the most eye-catching points for the insurance industry.
Post-pandemic supply-chain issues beginning to ‘stabilise’
Aviva's technical claims manager Martin Smith has told Insurance Post that supply-chain issues caused by the pandemic and the war in Ukraine have ‘stabilised.’
Ensuring essential insurance satisfies the consumer
After the Financial Ombudsman Service stated it expected to receive an uptick in complaints from consumers who opted for cheaper car premiums without realising the impact this would have on the level of cover, Tom Luckham examines how the differences…
Home Office launches insurance fraud charter
Following the formation of a motor insurance taskforce to crack down on premiums, the government has launched a fresh charter focused on tackling insurance fraud.
Regulation widening modernisation gap between US and Europe
The US is lagging behind the UK and Europe in terms of modernisation, John Cheney, digital transformation sales lead at Charles Taylor InsureTech has told Insurance Post.
Home insurance premiums predicted to climb 19% in 2024
Analysis by EY has revealed that home insurers once again made a loss in 2023, with further losses forecast for 2024.
Sprout AI targeting one billion customers by 2030
Roi Amir, CEO of Sprout AI, said the firm is looking to reach one billion customers within five to seven years, and confirmed when the company will expand into pet and travel.
Clearspeed in talks with each of the ‘top eight’ UK insurers
Following the announcement that RSA is adopting Clearspeed’s voice analysis technology, the firms MD Ranjit Mana has confirmed to Insurance Post that the firm is in talks with several UK insurers.
Ageas confirms exclusive talks over Saga ‘partnership’
Ageas has confirmed it has entered into negotiations with Saga for the distribution of motor and home insurance products to Saga's customers.
Government exposes ‘cavernous’ motor injuries justice gap
Personal injury claims for crashes in the UK decreased between 2020 and 2023, while the number of road injuries increased, according to the latest government data.
Motor premiums dip as home increases
Pearson Ham’s latest general insurance price index for Q3 has revealed that motor insurance premiums have decreased, while home is expected to increase.
RTA claim lands lying litigator in legal limbo
A paralegal who was found to have lied during their road traffic accident claim has been sentenced to one year in prison, suspended for two years.
Credit hire invoice costs quintuple in 10 years
Research released by Keoghs has revealed that the average cost of a credit hire invoice is now five times higher than it was in 2014.
Inclusive job adverts key to tackling talent gap
Job postings should be amended to be more inclusive to attract diverse talent and drive recruitment, according to Martyn Matthews, managing director of SSP Broker.