Articles by Emma Ann Hughes
Big Interview: Swiss Re CEO Jason Richards
Jason Richards, CEO of Swiss Re in the UK and Ireland, on why having colleagues back in the office is essential for the insurance ecosystem, and why carriers needs to shout about what the industry does to attract fresh talent.
IFRS 17 disrupting business as usual for insurers
Insurers report substantial work is still needed to better understand and explain IFRS 17 results and improve business-as-usual reporting processes, according to a WTW survey.
Storm Babet to cost insurers at least £450m
Fresh estimates from PWC calculate the costs of damage due to the severe weather caused by storm Babet to be between £450m and £650m.
Q&A: Jacqui Kelly, Zurich
Following her permanent appointment as head of sales and distribution at Zurich, which she took on as an interim in July, Jacqui Kelly explains her plans to deepen the insurer's relationships with brokers.
CII’s financial statement prompts questions
A single page summary of the Chartered Insurance Institute’s finances issued alongside the organisation’s AGM agenda has sparked concerns among members.
Insurance Post Podcast: BI insurance fit for post Covid-19 pandemic purpose
More than three and a half years on from the start of the Covid-19 pandemic, there are still “a lot” of business interruption cover cases rumbling through the courts, according to Joanna Grant, partner at Fenchurch Law.
Admiral is the most complained about general insurer in H1 2023
Data analysis: Admiral, Direct Line Group, Aviva, Axa and RSA were the most complained about general insurers in the first half of 2023, according to the latest Financial Ombudsman Service data.
Editor’s View: Four tales of mystery and terror for insurers
It's close to Halloween, so Insurance Post editor Emma Ann Hughes is looking for some evil things lurking in the dark that are ready to scare general insurers.
Q&A: Martin Langhorst, Davies
Martin Langhorst, new major loss director at Davies, reflects on returning to the business after a decade away, and shares his plans for ensuring that his division is the best in the market.
Insurance Post Podcast: How to spot a fraudulent claim
Potential indicators of a fraudulent claim submitted during the cost-of-living crisis were revealed during the latest Insurance Post Podcast.
CII young brokers turn to TikTok to fight talent war
The Chartered Insurance Institute’s New Generation Broking Group is turning to TikTok and Instagram to attract fresh talent to the industry.
60 Seconds With... Liz Tytler, Movo Partnership
Liz Tytler, head of claims at Movo Partnership, is the reason you have cow signs with horns and udders, plus she is a Dancing Queen - so long as she has had a drink.
Carriers chasing profitability rather than growth
Data analysis: In a challenging economic environment, insurance executives have shared they are increasingly spreading their attention across many operational areas to prioritise profitability over growth.
EE to offer consumer electronic insurance
EE is branching out of its smartphone and broadband contract roots by now offering insurance.
Tributes paid to London Market veteran Neville Hunt
Neville Hunt, a stalwart of the London Market who dedicated more than 50 years of his life to the industry, has passed away.
Podcast: What’s going on with pet insurance?
The Financial Conduct Authority is going to come knocking on pet insurer’s doors in the next 12 months, Catherine Carey, head of consumer strategy at Consumer Intelligence, has warned.
Top 100 UK Insurers 2023 table
The top 100 Prudential Regulation Authority regulated UK insurance companies listed by gross written premium, net written premium, underwriting result, retention ratio, solvency capital requirement and solvency capital requirement ratio.
Why customer satisfaction in general insurance is plummeting
Customer satisfaction in general insurance providers over the last 12 months has plummeted at the fastest rate since 2008, according to the latest Institute of Customer Service report.
Ripe CEO rules out becoming another Markerstudy
Paul Williams, CEO of Ripe, has revealed plans to grow the leisure, lifestyle, and small businesses insurance provider by buying rivals won't result in the insurtech turning into another Markerstudy and going into generalist cover.
60 Seconds With... DAC Beachcroft's Emma Fuller
Emma Fuller, partner and head of motor and casualty market strategy for DAC Beachcroft, shares her passion for shoes, love of dancing and desire to see the world.
Essential policy providers accused of price walking practices
Regulatory experts have urged insurers to check whether their pushing of “essential” home and motor policies isn’t replicating the price walking sales practices that have been banned by the Financial Conduct Authority.
Cyber insurers increasingly insist on security checks to agree cover
Data analysis: Cyber insurers are learning from past data and demanding extra security protocols are put in place before agreeing coverage, research has revealed.
Three ways to ditch insurance’s ‘Old Boy’ network image
Traditional portrayals of insurance as an exclusive stale, pale and male club were examined during iCan’s Dive In session.