Travel insurance
Big Interview: Ernesto Suarez, Gigasure
Ernesto Suarez, CEO of Gigasure, outlines his plan to turn the recently launched travel MGA into the neo-bank of insurance.
Wheels in motion for changes that benefit insurance customers
Following her attendance at inaugural meeting of the government's motor insurance taskforce, Rocio Concha, director of policy and advocacy at Which, shares her hopes for robust action from the regulator to make the sector work better for customers.
Most complained about general insurers revealed
Admiral, Direct Line Group, Aviva, Esure and Axa were the most complained about general insurers in the first half of 2024, according to the latest Financial Ombudsman Service data.
Personalise insurance or fall foul of disruptors
The potential of personalisation and embedded insurance continue to excite the insurance market. David Worsfold explores what progress is being made and whether the innovation is being driven by mainstream players, disruptors or a combination of the two.
Top 100 UK Insurers 2024: Admiral
As Admiral celebrates the 20th anniversary of listing on the London Stock Exchange, the only Welsh company in the FTSE 100 has leapt from eighth place on last year’s Top 100 UK Insurers List to seventh place in the 2024 rankings.
Top 100 UK Insurers 2024: Aviva
Aviva Insurance Limited is ranked number 1 and Aviva International Insurance Limited is ranked number 2 on the Top 100 UK Insurers 2024 list.
Kingfisher’s commercial acquisition; RSA’s D&O product; Zurich’s head of SME
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
FCA claims Gap action will save consumers £70m
The Financial Conduct Authority has said consumers will save around £70m due to improvements firms must make to guaranteed asset protection insurance products.
How insurance is addressing the boom in medical tourism
Vered Lobel, CEO of OneBefore, an MGA specialising in consumer insurance, explores the rise of medical tourism, the accompanying risks, and how insurers are responding to these changes.
Diary of an Insurer: Axa Partners’ Beth Buckland
Beth Buckland, operations director of Axa Partners, manages to squeeze in some Pilates to a packed working week, which includes a sensitive case review meeting, encouraging colleagues to think more creatively, and handling a media query about a declined…
MIB holds ‘initial’ talks with stakeholders about modernising CUE
The Motor Insurers’ Bureau has held initial talks with stakeholders about the possibility of modernising its claims database, CUE.
Diary of an Insurer: Charles Taylor’s Rose Goad
Rose Goad, claims team leader at Charles Taylor Assistance, works with aviation clients, helps the UK and Singapore team stay connected and shares her love of Formula 1.
Hiscox’s employee security cover; Markel adds legal expenses; Outbacker’s app
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Travel insurers that satisfy customers revealed
Saga, LV, Tesco Bank, Multitrip.com, and AA have the happiest travel insurance customers, according to the latest Fairer Finance survey.
Aviva’s cyber partnership; Clear buys Accelerate; Bupa's insurance CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Sorry saga signals signposting shortcomings
Editor’s View: Emma Ann Hughes argues the regulator needs to check how and when travel insurers are directing people with pre-existing medical conditions towards alternative products and services.
Car and motorcycle complaints hit record levels
Financial Ombudsman Service statistics show a record number of new cases for car and motorcycle insurance at the start of 2024.
Travel claims payouts top £500m in 2023
The Association of British Insurers' latest claims data has revealed insurers dealt with 574,000 travel insurance claims last year, totalling £511m. tish Insurer’s latest claims data has revealed insurers dealt with 574,000 travel insurance claims last…
Aviva’s Storah reveals what to expect next from the provider
Aviva UK&I general insurance CEO Jason Storah, along with his chief financial officer Stephen Pond, share what lines they expect to grow the most in the latter half of 2024 and outline their approach to pricing as inflation heads closer to 2%.
Why data-sharing is essential to fighting travel insurance fraud
Following Scott Clayton, head of claims fraud at Zurich, stating the industry needs to share travel insurance data and create a database to crack down on fraud, Tom Luckham examines what it will take to stop travel being an easy target for false claims.
Defaqto reveals top car, home, travel and pet insurers
AA, Post Office Money, Virgin Money and Animal Friends have been named by Defaqto as the top providers for 2024–25 across the four major personal lines of insurance.