SME

Ecclesiastical's John Blundell on cracking the cyber code

Cyber crime has hit the headlines but sales are still down. Ecclesiastical's UK general insurance managing director John Blundell explains why the sector needs to break down difficult wordings and better explain both risks and policies to clients to make…

Hiscox stages 'cyber attack' on bike shop

Hiscox recently joined forces with Brompton Bicycle to stage a brick-and-mortar simulation of common hacking practices such as phishing and ransomware to demonstrate the risk of cyber attacks to small businesses.

Roundtable: Building out from the back office

The hype over new technologies might have the industry excited. But there remains a question of whether these firms’ back offices are fit for purpose to enable them to maximise these customer facing investments. Against this backdrop, Post, in…

Blog: Tackling theft 

High-tech and more traditional theft is on the up, so understanding the latest trends is an important step in tackling it, according to Neil Clutterbuck, chief underwriting officer at Allianz Insurance.

Analysis: Review of 2018

The spectre of Brexit loomed large over the insurance sector this year, and although the picture is still no clearer in terms of how the UK market will continue to trade with Europe after 29 March 2019, significant merger & acquisition activity was among…

Interview: Chris Lay, Marsh

Chris Lay enjoyed his time in Canada but Marsh’s new UK and Ireland CEO has no doubt that London is the place to be. “The UK is a priority for Marsh,” he told Cecile Brisson, just before the world’s biggest broker bought off London-based broker Jardine…

Analysis: Chatbots – Where is the love?

‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.

Analysis: Application interrogation

People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process

Analysis: Beauty fraud: No pain, no gain

In an era of Instagram brows and duck lip selfies, the beauty industry is thriving. While most customers visit their hairdresser, nail bar or tanning salon to look smoking hot, others see a beauty treatment as a route to a windfall, via a fraudulent…

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