Product
Interview: Romaney O'Malley, AIG
AIG head of UK regions Romaney O’Malley has been heading the group’s industrial segment since June 2016. She explains to Will Kirkman how the insurer is reshaping its approach to risk and fostering its female talent
The risks and regulations driving the Turkish insurance market's growth
Emerging risks as well as new and upcoming regulations are driving the growth of the Turkish insurance market, explain Pelin Paysal and Ilgaz Önder, partner and associate at Gün and Partners.
Cyber Research 2018: Cyber insurers will live and die on claims experience
As the cyber insurance market grows, a specialised process to support cyber claims could make or break insurers. Tom Spier, director of international business development at Cyberscout, reveals how insurers are doing in this market.
Blog: Personal and cyber - connecting the dots
James Tucker, smart technology manager at Allianz, explains why insurers should consider creating an all-encompassing personal cyber cover.
Analysis: Product recalls: Bringing it back
Whether it’s a tumble dryer that catches fire or baby milk that’s contaminated with salmonella, an increase in safety concerns is putting product recall insurance in the spotlight. With the frequency and severity of claims on the up, there are concerns…
Marsh's Lei Yu on the right cover in the age of product recalls and class actions
While the US has led the consumer rights crusade against defective products, other countries are becoming increasingly protective, writes Lei Yu, managing director, Marsh Hong Kong and Macau.
Blog: Brand strategies that build customer trust
Thomas Cowper Johnson, a director at Davies Group company Service Tick, examines how firms with no insurance credentials have managed to build and maintain a relationship of trust with their policyholders.
Blog: How communication can help insurers fix their reputation
Insurers can improve their reputation by communicating better with their policyholders, explains Roj Whitelock, executive creative director at Jacob Bailey Group.
Analysis: Behind the scenes of a year-long Blockchain pilot
Blockchain has become a buzzword in the industry but few know what it means, even less so its implications for insurance.
Analysis: The impact of FSCS funding proposals on brokers
In 2016 the Financial Conduct Authority released a raft of proposals that examined potential changes to the way the Financial Services Compensation Scheme was funded.
Simply Business poised for further international expansion
Simply Business is poised for further international expansion seven months on from its acquisition by Travelers.
Analysis: Home, sweet connected home
Connected devices can help underwrite and mitigate household risks, but they also open the door to cyber vulnerabilities.
Underwriting Service Awards 2017: Winners
The leading lights of underwriting gathered last night at Post’s annual Underwriting Service Awards. The winners are below:
Jelf & Bluefin's Phil Barton on getting back to organic growth
Brokers must get back to their roots of being pillars in the community to achieve organic growth, says Phil Barton, group CEO at Jelf.
Former Aspen head launches Chord Re MGA
Former Aspen Re head Stefan Long has launched managing general agent Chord Re, which will underwrite on behalf of Neon Syndicate 2468.
Profile: Jon Turner, Pen Underwriting
After spending the past year hiving up a dozen entities under the Pen Underwriting roof, CEO Jon Turner talks to Will Kirkman about the managing general agent’s drive to be a ‘virtual insurer’ with the firepower to invest in data analytics and new…
Willis Towers Watson’s Alastair Swift on Blockchain, smart contracts and transactional efficiency
Blockchain and smart contracts could help the insurance industry increase the efficiency of its transactions and data analysis, explains Alastair Swift, head of corporate risk and broking, GB, Willis Towers Watson.
Analysis: Microbreweries: Raising the bar
Microbreweries offer brokers and insurers a small but safe market. With rising demand, the sector tastes of opportunity
Pet insurance market breaks £1bn mark in GWP
The UK pet insurance market has continued to see significant growth, breaking the £1bn mark in gross written premiums for the first time in 2016.
Blog: How insurers can harness digital labour
Adam Woodhouse, director of the CIO Advisory at KPMG, explains how the insurance industry can speed up its march towards digital labour.
Blog: Breaking the renewal cycle with subscription-based insurance
Nigel Phillips, commercial director at CDL, lists the advantages of insurance customers going monthly.
Marsh's Joe Grogan on catering for the mid-market
Joe Grogan, CEO of corporate division at Marsh, says the insurance offering for mid-market firms is too disjointed and complex.
Applied Net 2017: Applied System's Tam platform to run until migration to Epic is complete
Applied System’s Tam broker platform will run alongside its new release Epic until its customer base has fully migrated.
Analysis: Connected risks require joined-up thinking
Faced with events that cascade from one risk class to others, insurers need to review their underwriting strategies.