Product

This Month In Post: Truth or dare on cyber

At the ABI annual dinner on Monday, as guests at my table predicted future insurance trends, I was struck by a suggestion. People will want to protect their most precious belongings and, in 10 years’ time, that will be their personal data, a KPMG partner…

Interview: Romaney O'Malley, AIG

AIG head of UK regions Romaney O’Malley has been heading the group’s industrial segment since June 2016. She explains to Will Kirkman how the insurer is reshaping its approach to risk and fostering its female talent

Analysis: Product recalls: Bringing it back

Whether it’s a tumble dryer that catches fire or baby milk that’s contaminated with salmonella, an increase in safety concerns is putting product recall insurance in the spotlight. With the frequency and severity of claims on the up, there are concerns…

Blog: Brand strategies that build customer trust

Thomas Cowper Johnson, a director at Davies Group company Service Tick, examines how firms with no insurance credentials have managed to build and maintain a relationship of trust with their policyholders.

Profile: Jon Turner, Pen Underwriting

After spending the past year hiving up a dozen entities under the Pen Underwriting roof, CEO Jon Turner talks to Will Kirkman about the managing general agent’s drive to be a ‘virtual insurer’ with the firepower to invest in data analytics and new…

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