Post blog
Blog: Lessons from Covid-19 - building greater resilience
Zurich’s head of sustainability risk John Scott reflects on the UK's response to Covid-19 pandemic and what lessons insurers can take away from it to build greater resilience to global risks
Blog: Managing the multiple facets of cyber risk
Scott Bailey, divisional managing director of cyber at Markel International, looks at the challenges and past trends in the cyber market, and where they could lead to future decisions for those operating in this space.
Blog: Importance of technology in handling post-pandemic inspection surge
Following months of inactivity during lockdown, workplaces and equipment had to be inspected before business could restart. Allianz chief engineer Peter Carless and special services manager Steve Ford look back at the importance of technology in handling…
Blog: Why customer service scores are falling behind consumers’ expectations
Chris Mcilduff, chief customer officer at Davies Group, mulls what insurers need to do to keep up with changing customer expectations as the level of customers experiencing service issues with organisations increases.
Blog: HR’s role in insurance during and after the pandemic
Specialist Risk Group people and culture director and managing partner Joanne Wright mulls the skills firms will have to embrace post-pandemic.
Blog: Insurers must set the ESG bar high if we are to reach net zero
COP26 set some very clear priorities for governments, businesses and individuals to reduce their environmental impact, and work towards having a better carbon footprint, writes Chris Illman, Beazley head of responsible business.
Blog: Why social purpose matters when attracting and growing talent for insurance
After 10 years in the sector Alex Guerin, head of office for London Corporate at Marsh, reflects on how individual performance is now less important and working with charities and volunteering can provide fulfilment.
Blog: Bringing entertainment risk into the spotlight
Pippa Morris, senior underwriter for entertainment at Markel International, discusses emerging risks in the film and TV industry, and how brokers and production companies can stay on top.
Blog: Perfect storm of factors expected to leave large portfolios underinsured
Brawdia managing director Philip Barmby mulls the impact of a turbulent time on the construction sector and property, and the increasing risk of underinsurance.
Blog: Private medical insurance - a boom or bust moment
Sprout.ai CEO and co-founder Niels Thone reflects on a 'squeeze' in private medical insurance and argues automation is the way forward.
COP26 Blog: Climate change protest could be the ‘next pandemic’ for the crisis management market
Tariq Al-Salihi, head of crisis management, London Market and Europe insurance at Sompo International, considers the potential impact of escalating climate protests on the political violence market.
COP26 Blog: Climate change and the regulatory landscape
With a growing trend towards compliance with climate-related reporting standards and a flurry of other regulatory proposals in the post, companies and their insurers will be forced to put green issues at the head of the agenda if they haven’t already…
COP26 Blog: Helping SMEs face the challenges of climate change
Aviva commercial lines managing director Nick Major considers SME attitudes to climate change and how insurers should support these businesses.
COP26 Blog: The future of ‘climate change’ insurance policies
Mayer Brown senior association Alys Jones and partner James Whitaker consider a growing desire and need for climate change cover.
COP26 blog: Insurance industry has a powerful role to play to protect against flooding
As heads of state, environmental scientists and campaigners attend COP26, the insurance industry must adapt now to protect UK homes from the damaging effects of climate change, writes Andy Bord, CEO of Flood Re.
Blog: The future of pet insurance under the FCA
New Financial Conduct Authority rules for home and motor insurance could signal a change in the pet insurance industry in future, unless the market can act ahead of time, blogs Mark Colonnese, director of Aquarium Software.
Blog: Basement floods pose challenges for HNW adjusters
Loss adjusters saw claims of more than £1m after July floods hit London basements. James Long, Criterion Adjusters managing director, explains why these were so costly.
Blog: ‘The personal injury discount rate in Northern Ireland is in a mess’ - Discuss
The debate about the personal injury discount rate in Northern Ireland is a combination of big political forces, small political points-scoring and, perhaps, some missed opportunities, argue BLM director Alistair Kinley and partner Patrick Connolly,…
Blog: The villain of the piece - Insurers cannot bear the risk of ESG change alone
Insurers have the opportunity to help drive global change but they cannot do it alone, blogs Kennedys partner Fleur Rochester.
Blog: An insurance fraud reset is needed
The way that the industry approaches fraud needs to continue to evolve, argues Handl Group chief commercial officer Chris Chatterton.
Blog: Improving customer retention in insurance
Ello managing director Michael Kalli considers recent research that suggests fewer than one in 10 consumers feel like they are a valued customer to their insurer.
Blog: We are not responding fast enough to the climate change challenge
Climate change still remains the biggest challenge facing society, and we aren’t responding fast enough, writes Guido Fürer, group chief investment officer and member of the group executive committee, Swiss Re.
Blog: Strength in numbers - the power of three
The global pandemic has altered the risk landscape, pressing the need for a rethink of the tripartite relationship between insurer, broker and customer to ensure businesses’ evolving needs are met, says Sam Franks, Beazley UK regional development manager…
Blog: Working with local causes must be hardwired into the insurance industry
Across the UK there are more than 136,000 small charities and community causes helping vulnerable people in the UK. Laura Spiers, head of social impact and environmental, social and governance at RSA argues that to help them working with local causes…