mental health
Warranty insurer must pay £11,700 for discrimination against depressed employee
Structural defects warranty insurance provider MD Insurance Services has been ordered to pay £11,700 to an employee suffering with depression who, an employment tribunal ruled, had been treated unfavourably by the company.
Fully Comp episode 6: How can the insurance industry better support vulnerable customers to tackle mental health inclusivity?
Welcome to episode six of Fully Comp, Insurance Post’s new video series tackling some of the biggest issues in insurance.
Blog: Working from home - the insurance risks
The mass migration to working from home may well result in a wave of claims for back pain, mental health, stress, and repetitive strain injuries, warns BLM head of casualty Simon Jones.
Editor's comment: Living at work
Last month at a Post virtual conference on the Future of Work I heard from a panel that mental health has now reached the top of the corporate agenda.
Video: Insurance and Covid-19 - Initial reaction to the crisis and rebuilding in a new environment
Like all industries, insurance has been impacted profoundly by the Covid-19 pandemic.
Insurtech Cytora unveils £2000 travel perk as it switches to permanent home working model
Commerical insurance focused insurtech Cytora has moved to a remote-first set-up for employees including a £2000 annual budget for each member of staff to spend on travel within the UK and around the world.
Briefing: False hope is no antidote - a business interruption appeal is still firmly on the table
The world is devoting a lot of energy into finding a vaccine or ‘cure’ for Covid-19. We should know by now that false hope is not an antidote.
Employee mental health at top of insurer agendas, conference hears
The Covid-19 pandemic has pushed mental health to the top of insurer agendas as many employees continue to work from home, HDI Global director of distribution Stephanie Odgen has said.
Creativity and innovative thinking the differentiators, says HDI leader McDonald
The insurance industry needs to work collaboratively to promote the benefit of careers in insurance to boost the range of diverse talent and thinkers in organisations, according to Claire McDonald, UK and Ireland managing director at HDI Global.
Analysis: More than bricks and mortar
How are major financial centres in the UK likely to be impacted by Covid-19 and will the remote working phenomenon hit office occupancy for the longer term?
Inquiry slams Ecclesiastical over evidence 'failings' in Church of England child abuse report
Insurer Ecclesiastical has faced criticism after failing to provide evidence “in a candid manner” during the Independent Inquiry into Child Sexual Abuse’s investigation into Anglican Church abuse.
Interview: Penny James, Direct Line Group
Direct Line Group CEO Penny James spoke to Jen Frost about overseeing the business’s transformation programme under coronavirus, the group’s acquisitive appetite and having a healthy curiosity
Briefing: The great home/office flip flop
This week will have seen many of us who had been ready to get back to the office reconsider, as guidelines across England shifted.
Return to offices halted following government’s work from home guidance
Businesses have put their return to office plans on hold following the latest statement from the government asking people in England to work from home where possible.
Former Broadmoor psychiatrist faces investigation for role in Ecclesiastical abuse claims
Professor Tony Maden, psychiatrist and the former head clinician of Broadmoor’s dangerous and severe personality unit, is facing two separate investigations by the General Medical Council for his role as an expert witness in Ecclesiastical church abuse…
Bupa’s Alex Perry on risk and insurance in a post-Covid world
The sector has shown how well it can quickly adapt its services to care for customers, says Alex Perry, CEO of Bupa Insurance UK, but it must also learn from the pandemic crisis and plan for the next big event.
Analysis: Returning the dead to rest – a pandemic repatriation problem
With air traffic grounded and sweeping restrictions halting travel during the Covid-19 pandemic, insurers have faced up to the sometimes impossible task of returning policyholders' remains to their home countries and families.
Axa's Bob Ewers on providing resilience and support during a global crisis
Covid-19 has created an enormous challenge for businesses worldwide and it is only natural to question how resilience, staff support, and customer care is maintained. Bob Ewers, CEO of Axa Partners UK & Ireland, explains the importance of business…
Insurance Covid-Cast: How has staff productivity been impacted by remote working?
For the 35th episode of Post and Insurance Age’s video series we gathered together a panel of senior insurance managers to discuss how productive staff have been since Covid-19 lockdown, and whether it has changed as restrictions have eased?
Blog: The rise in casualty claims post Covid-19
As the UK emerges from the Covid-19 pandemic, with lockdown restrictions easing and many sections of the economy back up and running, Anthony Baker, president of the Forum of Insurance Lawyers and partner at Plexus Law takes a look at what new casualty…
Q&A: David Martin, Zurich
Zurich’s head of retail management David Martin spoke about joining the provider after 18 years with Allianz, pushing a digital strategy, leadership and management during the Covid-19 crisis as well as how he came into insurance.
Virtual Roundtable: Has Covid-19 helped speed up the digitalisation of insurance customer communications?’
Post gathered a group of experts together for an interactive digital roundtable at which we discussed how insurers and their partners can maximise satisfaction, despite policyholders being in lockdown; and build long-standing relationships that will…
Blog: Employees' mental health and returning to the workplace
As lockdown eases and society moves towards establishing some kind of new normality, we've seen employers undertaking surveys of employees to better understand their views on coming back to the office. Lesley Allen, partner at law firm Clyde & Co, asks…
Insurance Covid-Cast: Future of Insurance Work – Lesson learned to help Gen Y employees adjust to a new work/life balance post-pandemic
For the 33nd episode of Post and Insurance Age’s video series we gathered together a panel of senior HR and talent managers to discuss the feedback they have had from millennials about how they have experienced lockdown and how insurers might adapt in…