Axa's Bob Ewers on providing resilience and support during a global crisis
Covid-19 has created an enormous challenge for businesses worldwide and it is only natural to question how resilience, staff support, and customer care is maintained. Bob Ewers, CEO of Axa Partners UK and Ireland, explains the importance of business continuity, staff wellbeing, customer care and planning for the ‘new normal’.
As the effects of the pandemic took hold and new regulations came into play, the whole world was turned upside down over night and, with that, so has the way business is done.
In order to succeed
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Commercial
Supreme Court hands blow to insurers as it rejects push for BI appeal
The Supreme Court has turned down an application to appeal a judgment on business interruption disputes in relation to Covid restrictions, in what has been hailed as a win for policyholders.
Union demands review of Uber’s insurance restrictions
The GMB Union is pushing for a review to ascertain whether or not the insurance restrictions Uber puts on drivers in London are anti-competitive.
MGAs Review of the Year 2025
An MGA chief would like Sir Bob Geldof to teach the industry a thing or two about social responsibility in 2025, and leaders are confident that while the hard market was punishing for a time in 2024, next year the sector is well-positioned to lead innovation and remain agile.
Insurers Review of the Year 2024
Insurers share their highlights of 2024 and hopes for more economic stability, less regulatory tinkering and fewer storms in 2025.
Premium increases won’t deliver growth in 2025 says Axa's Walker
Axa UK commercial CEO Jon Walker has outlined how the insurer plans to grow in 2025, noting that a softer market means insurers cannot bank on rate to keep their toplines climbing.
Court of Appeal judgment opens door to £100m+ payout for Sky
The Court of Appeal has overturned a Commercial Court decision on a claim lodged by Sky for a damaged roof, opening the door to a potential payout of more than £100m for the broadcaster and telecoms company.
Insurance Post’s Christmas Special Podcast
Post content director Jonathan Swift, news editor Scott McGee and Emma Ann Hughes, editor, ditch the usual format of our publication’s award-winning podcast to deliver a holly, jolly Christmas Special.
Making sure Father Christmas is covered
Insurance Post editor Emma Ann Hughes has made a list of Santa Claus’s risks and got the insurance industry’s leading lights to check it twice in order to recommend products plus services for the man tasked with delivering a holly, jolly Christmas this year.