Marketing

Analysis: The CMCs out of scope

When the Financial Conduct Authority took over claims management company regulation in 2019, it fired warning shots at the sector. Should the regulator’s remit be widened to cover those firms that don’t come under its surveillance?

Briefing: Lemonade’s phrenology hangover

Jen Frost reflects on a staggering self-engineered series of events that saw insurtech Lemonade have to deny using outdated and disproven phrenology in its artificial intelligence claims system.

Google lays out scam advert counter measures

Google has detailed the steps it is taking to protect consumers and legitimate businesses in the financial sector after research by Post revealed that brokers are being targeted by claims management companies.

Briefing: Abrdn or Aberdon’t

Standard Life Aberdeen’s Abrdn rebrand has met with consternation and raised eyebrows – time will tell whether it pays off or falls vowel of its own “clarity of focus”.

Q&A: Ant Middle and Adam Beckett, Ageas

Ageas CEO Ant Middle and chief distribution officer Adam Beckett spoke to Post about the insurer’s intention to grow its intermediated personal lines business and plans to invest in what it calls its ‘technical engine room’.

Q&A: Bill Pieroni, Acord

Bill Pieroni, CEO of global standards setting body Acord, discusses the findings of its research into UK personal lines websites and who is improving and why. He also tackles how the Covid-19 pandemic will change the market, reflects on his achievements…

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