Digital Insurance
C-Suite - Insurer: Keeping everyone smiling
Innovation is key to giving the customers what they need, while also keeping regulators happy.
Roundtable: Telematics: a move into the mainstream
Will the falling cost of telematics devices see the technology move away from exclusively targeting young drivers and into other sections of the motor market?
Insurer uptake of cloud on the up despite continued legacy issues
Two fifths of insurers are still allocating more than 70% of their technology budget on non-discretionary or run spend, rather than projects that might allow them to innovate and change their businesses.
Europe: Cyber security
With hacking and phishing scams on the increase, businesses would be expected to include cyber insurance in their arsenal of measures designed to protect them and their customers in the event of breaches.
C-Suite - Insurer: Beware the rise of the machines
The Internet of Things presents opportunities for business, but brings with it questions of liability, says Jacqueline McNamee.
Blog: Complex commercial e-trading
Thomas Stuart, insurer development director for Acturis, explores whether or not service and e-traded efficiencies co-exist in complex commercial
Tech blog: Serving two masters
In the second of Post's new tech blogs, DLG's Ash Roots looks at how best to walk the tightrope between compliance and attracting customers.
Legal update: The Internet of Things - Who is liable?
The legacy of low-quality components could be challenging for insurers, says Jim Sherwood.
Blog: Risks and remedies in a new, connected world
Ahead of Post's Telematics event on 17 June, speaker Andy Rowland looks at how an increasingly connected world can pose cyber security threats in the form of hackers - and how ethical hackers can help combat this.
Alibaba-backed Chinese internet insurer raises $931m
Zhong An Insurance has raised 5.78bn yuan ($931m) in its first private round of financing according to a report.
Tech blog: New Insurance shall exit ‘The Trough of Sorrow'
In the first of Post's exciting new tech blogs, James York explains that while ‘Old' Insurance was in trough of sorrow, ‘New' Insurance can be very different - but both need each other.
Blog: The threat in the skies - have cyber attackers boarded the plane?
The aviation industry is fast becoming one of the hottest areas of interest among the cyber community - particularly insurers - as the risk profile to airplanes and carriers increases.
C-suite - Broker: Why I sleep soundly at night
It is not worth losing sleep worrying if you are doing enough digitally, says LV managing director, Phil Bunker.
Europe: Affinity insurance
Quality, simplicity and price are the ingredients for a successful affinity space in Continental Europe, says Brokerslink's Jacqueline Legrand
Biba: Conference Speakers
This year’s British Insurance Broker’s Association conference, on 13 to 14 May, will see more than 5500 attendees descend on Manchester. Post caught up with some of the speakers to find out a bit more about them and what they thought this year’s talking…
Roundtable: Building a 21st century insurer
With new technologies emerging all the time and a generation of early adopting clients, insurers are going to have to keep up to date if they are going to compete and survive in the future
Head to head: Is it inevitable that SME will go automated?
This year’s Biba conference has the theme ‘Delivering our promise’. With that in mind, Post asked some leading industry figures to go head-to-head on SMEs.
Insurers failing to deliver multi-channel customer service, study finds
UK insurers are failing to deliver multi-channel customer service and are answering just 40% of routine questions asked via the web, email and Twitter, according to the 2015 Eptica multichannel customer experience study.
Europe C-Suite: Big data - a real game changer
Big Data is fundamentally changing the world, and while insurers have been quite tardy in coming to the Big Data table compared with others, there is an increasing appetite surrounding the topic.
Ex-RSA CDO Hood resurfaces in asset management sector
Former RSA chief digital officer Ian Hood has resurfaced in the asset management sector after joining Fidelity Worldwide Investment as head of digital for the UK business.
Blog: Why is there a lack of capacity in the cyber market?
In this digital era, why are so many businesses still unaware of the cyber threat?
Digital strategy key for Co-op after 'transition' year
The 2014 financial year was “a transition year” for The Co-operative’s general insurance business as it took action to improve its loss ratio, according to chief financial officer Kieran O’Keefe.
Interview: Chris Voller - Keeping up with the digital revolution
More than doubling your workforce pretty much overnight would cause some people a degree of panic, but not Chris Voller, head of claims for Axa Insurance.
RSA's Hood resigns two months after taking on CDO role
RSA chief digital officer Ian Hood has resigned from the insurer just two months after taking on the role and has set his sights on a move to a different sector.