Digital Insurance
Digital: Snooping in the age of social media
The access that private and public bodies have to our personal data has been a continual point of debate in the electronic age and the current passage through the Houses of Parliament of the Investigatory Powers Bill is a case in point
Blog: Digital Insurance Collective: Using technology to attract millennials
I closed my last post by promising some thoughts on attracting millennials to work in our industry.
Digital Insurance Collective: UK insurance industry is still operating on a 'basic' digital level
On the digital continuum the UK insurance industry is mostly operating in the ‘basic digital' space.
Digital Insurance Collective: Firms need to find new kings and queens to lead innovation
Insurers need to eliminate barriers and promote the customer over profit - no matter whether it is an “anathema” to the current status quo - to succeed in digital.
Amazon and Google shaping insurer communications of the future
Purely digital retailers such as Amazon and brand giants like Apple are potentially having a huge impact on expectations of insurance policyholders.
Blottiere appointed COO of Axa Asia
Axa has appointed Marc Blottiere as regional chief operating officer for Axa Asia.
Interview: Indro Mukerjee, Watchstone
Against the backdrop of legal action and a fraud investigation, Jonathan Swift finds out how Indro Mukerjee is burying the Quindell past and focusing on the future.
‘On demand’ insurance launched for learner drivers
A new ‘on demand’ learner driver insurance has launched, which allows customers to book policy days via a smartphone app.
Webinar live today at 11:00am: Digitalising and personalising the insurance customer journey
Insurance customers' expectations are evolving rapidly. Those firms that operate in the insurance space are now in direct competition with pure digital retailers, such as Amazon,and super brands like Apple when it comes to how they interact with, engage…
Insurers warned they will do a Woolworths unless they adapt to fill digital customer gap
Incumbent insurers that fail to be “customer centric” and adapt to the digital age are likely to go the same way as former high street giant Woolworths.
Allianz creates digital Asia analytics hub
Global giant Allianz has launched an innovation venture in Singapore for Asia.
Blog: Every click you make
The Insurance Fraud Bureau plays an important role as the central hub for sharing insurance fraud data and intelligence. However, there are new technologies that can help insurers detect during the online quotation process behaviours that may be…
Blog: Five ways telematics will change insurance by 2025
Insurance telematics has come on leaps and bounds from the rudimentary fleet tracking devices first seen in the market. It’s now becoming ever easier for drivers to qualify themselves for more appropriately priced premiums. However, a look ahead to the…
Blog: Ignite cooperation over anti-theft technology
A wave of keyless car theft has reversed the trend of declining claims losses for insurers. To find a solution, the industry should look back to the 1990s
Blog: Why strong IT infrastructure is essential for digital transformation
The digital revolution has arrived in all industries - and insurance is no exception. In today's competitive market, firms need to recognise and understand that as digital technology continues to transform the economy, years of experience in the industry…
Research editor's comment: Why we're the know-it-alls
Not that long ago I was involved in a discussion about the future of the modern world and was rather astounded to hear myself speak knowledgeably on the various aspects of the topic, compared with the other participants.
Blog: Digital initiatives shouldn't always start with the customer
While attempts to modernise customer-facing technology is laudable, if back-office functions have not been updated it can counterproductive
Webinar catch-up:Building insurance brand loyalty in a digital age
We are told we live in a brand-obsessed age. Whilst consumers might be able to name the retailer or telecommunications operator they most readily identify with, when it comes to insurance price is still seen as the key driver as to where someone places…
Blog: Digital is changing insurance
Digital innovation is changing the way the insurance industry operates, with providers beginning to embrace developments where technology can make life easier for the consumer.
C-Suite Broker: Willis Tower Watson's Nicolas Aubert on pushing the London Market forward
Over the years, the London insurance and reinsurance market has faced many challenges and changes, but to date it has successfully navigated these choppy waters.
Editor's comment: Time for change
Former Prime Minister Harold Wilson warned: “He who rejects change is the architect of decay.” And 2016 will go down in the annals of insurance history as a year of change.
Mapfre targets China province Shandong for motor digital venture
Spanish insurer Mapfre is targeting a full 2017 launch for an online motor insurance operation in the province of Shandong, China.
Drones and Vnuk in the news; David Marock interviewed
Important news and exclusive content from Insurance Post over the past week
UK insurtech start-up Guevara to follow US P2P provider Lemonade and launch licensed insurer
One of the investors behind insurtech start-up Guevara has warned others they will need "a lot of patience” to bear fruit in the insurance market.