Blog: Digital Insurance Collective: Using technology to attract millennials

group-of-millenials

I closed my last post by promising some thoughts on attracting millennials to work in our industry.

Let's be even more specific: How can today's brokers and intermediaries convince the millennial generation that a career in insurance distribution is for them?

Thinking about this, I looked back to my

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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