Digital Insurance
Are you ready for commoditised insurance’s slow death to speed up?
Forget about products – Felix Schachter, insurance advisory leader at Tata Consultancy Services, says you need to focus on your customers and the value you can offer them to stay relevant in today’s rapidly evolving insurance market.
Arch reports a shift in broker mindset on e-trading
Commercial lines brokers’ attitudes towards e-trading shifted in 2023, according to Arch’s UK regional distribution boss.
Insurtech UK partners with Post for British Insurance Technology Awards
Insurance Post can reveal that Insurtech UK is an official partner of the inaugural 2024 British Insurance Technology Awards.
View from the top: QBE’s Chris Wallace on keeping up with evolving customer needs
Chris Wallace, executive director of UK Insurance at QBE Europe, says insurers must be agile and flexible to keep pace with varying customer needs.
Flock to target larger fleets with NIG partnership
Flock has announced a partnership with NIG, which CEO Ed Leon Klinger says will allow the insurtech to target larger fleets as it aims to “evolve” the commercial motor insurance market.
Have insurers learned from digital missteps as they grapple with AI?
Content Director’s View: A decade ago insurers got very excited about digitalisation; so much so they put it in special silos and created a culture of them versus us. Jonathan Swift asks what lessons might have been learned as they embark on similar…
2023 European Insurance Technology Awards winners revealed
Today, Insurance Post is delighted to announce the winners of 2023 European Insurance Technology Awards.
Vote for winners of the European Insurance Technology Awards
The shortlist has been decided and now Insurance Post readers can vote to decide the winners of the European Insurance Technology Awards 2023.
Root taps into UK’s embedded insurance fervour
South African distribution platform Root is seeking to establish a “strong foundation” in the UK, following a fresh cash injection from one of its seed funders.
Diary of an Insurer: EIS's Ian Betley
Overcoming aches and pains from cricket, Ian Betley, general manager of EMEA and APAC at EIS, heads to Dublin to consider how technology is transforming the industry and prepares for The Boss and The Piano Man.
Synthetic ID fraud - a growing threat to the insurance industry
Synthetic ID fraud is a growing threat, with fraudsters using fake identities to commit crimes, and it is becoming increasingly difficult to detect. Izabela Chmielewska outlines how this impacts upon the insurance industry, and what insurers can do to…
Chubb survey finds surging demand for embedded insurance
Increasing consumer demand is accelerating the adoption of digital insurance offerings and gaining momentum in Europe, research has found.
How usage-based insurance is gamifying driving
Alex Hamilton examines how usage-based insurance, artificial intelligence and insurtech partnerships are transforming the sector, gamifying experiences and encouraging better habits.
View from the top: Axa’s Foley on the key to successful digital transformation
Tara Foley, retail CEO and incoming UK and Ireland CEO at Axa, says that insurers will struggle to evolve their services without the right talent.
Why insurers’ COOs and insurtechs need to combine forces
Editor’s View: Emma Ann Hughes says it is time chief operating officers in the insurance industry realise holding the key to floors of servers isn’t going to save them from regulatory action.
Novidea plans 'hyper growth' by targeting providers
Mike Scott, sales manager at Novidea, has revealed the broker platform provider is currently in talks with several providers to build systems for schemes, binders and cover holders.
Venture capitalist warns lot of insurtechs will die
The current state of insurtech funding means start-ups hoping to win cash by simply promising to “grow, grow, grow” are facing death, Lluis Vinas, investment director at Alma Mundi Ventures, has warned.
Insurtech Lukango seeks to shake up UK SME market with Markel tie-up
Startup Lukango is looking to revolutionise the UK microbusiness market by replicating $4bn insurtech Next's stateside success this side of the Atlantic.
Believe in better – will Sky Protect break the smart tech home insurance hoodoo?
Content director’s view: Jonathan Swift muses on whether Sky Protect could disrupt the household insurance Premier League in the same way it did with English football following its investment in the game in 1992.
Managing personal lines customer expectations during the cost-of-living crisis
Izabela Chmielewska presents some key takeaways from a recent on-demand webinar discussing insurance challenges around personal lines in 2023.
Charrier-Leflaive replaces Jaillon as Wakam CEO
Wakam has promoted Catherine Charrier-Leflaive to CEO, with her predecessor Olivier Jaillon stepping up to be chairman.
Digital Bar Quarterly: How can insurers optimise a multibrand strategy with greater UX differentiation?
Insurance companies replicating their quote and buy journeys across multiple brands are missing significant opportunities. Jamie Bayliss, consultant at Altus Consulting, shares his observations and outlines how they could overcome this efficiently…
View from the top: Arch’s Bottle on ensuring commercial e-trade propositions work for brokers
Mike Bottle, senior vice president for strategy and distribution at Arch Insurance UK, reflects on brokers’ frustration with e-traded products and what it will take to make the route work.
Big Interview: Wakam’s Olivier Jaillon
Jonathan Swift catches up with Wakam chief executive, and self-proclaimed rock’n’roll blockchain fan, Olivier Jaillon, to discuss the evolution of the go-to market for many insurtechs and brands seeking to sell embedded insurance.