Automation
Twenty firms face off for Lloyd’s Lab spots
The Lloyd’s Lab pitch day for its 13th cohort saw 20 firms go head-to-head for one of 10 spots in the market’s 10-week fast track programme for “fresh ideas” to challenge the insurance industry.
Applied now ‘more mature’ when dealing with AI
Anupam Gupta, chief product officer for Applied Systems, has said the company and wider market is more mature now when talking about artificial intelligence than it was a year ago.
How fraudsters’ fake documents and images are challenging insurers
Fraud trends have moved on since the pandemic and now insurers face the challenge of tricksters who generate fake documents and imaging, insurance professionals gathered at the Verisk Insurance Conference in London were told yesterday (5 September).
Lessons for insurers to learn from social media use of AI
Going head-to-head with artificial intelligence is pointless, according to Sarah Bateman, head of data and AI for Altus Consulting, who argues we need a blend of AI efficiency with human re-assurance to be successful.
Ardonagh buys broker; Compass offers beach hut cover; Minster Law’s hire
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Marsh’s carbon offering; Howden buys broker; Aventum’s AI assistant
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
BCIS green-lights time-saving rebuild cost platform
The Building Cost Information Service has green-lit a platform that uses automation to put together rebuild cost reports in seconds, Insurance Post can reveal.
Cuvva CEO on achieving profitability in a turbulent insurtech space
In its 2023 annual report, the car sharing insurtech revealed it was able to go from a £6m loss in 2022 to £3.8m adjusted profit in 2023.
Q&A: James Eveling, Woodgate & Clark
James Eveling, managing director of loss adjuster Woodgate & Clark, addresses the war for talent and discusses the firm’s growth plans plus its new claims system.
Ecclesiastical’s office professions product; Howden Re’s talent exchange; Ripe’s head of M&A
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aurora pushes automation envelope with commercial combined launch
Aurora has said that its data-driven algorithmic model has enabled it to launch its commercial combined offering with maximum limits well beyond the industry standard for digitally traded business.
How to become an underwriting trailblazer
Only 8% of insurers can consider themselves to be property and casualty underwriting trailblazers, according to a survey of the sector.
Human touch is essential for frictionless digital claims
As providers push ahead with end-to-end digital claims, Irene Davies-Foo, head of operations projects at loss adjusters Woodgate & Clark, considers the points in the process when human contact is required.
Digital claims: closing the loop from FNOL to settlement
Technology is transforming the ease and efficiency of the insurance claims process. But there’s still a balance to be found between light touch and human touch. Saxon East reports.
AI at intersection of insurance and behavioural science
Mark Huxley, non-executive chairman of BareRock, explains how artificial intelligence can help human insurers avoid cognitive overload and achieve something mighty.
Insurance market has rushed automation – survey
Many technology professionals at insurers and MGAs believe the market has rushed into automation, according to a survey by RDT Tech.
Axa and Zego reject generative AI for pricing
Axa and Zego have ruled out using generative artificial intelligence for pricing due to compliance concerns.
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
How AI can place insurers in the green lane
Bill Brower, senior vice-president of global industry relations and claims sales at Solera, explains how artificial intelligence will be pivotal in moving the needle on insurer's environmental, social and governance goals.
Inflation issues remain despite drop in rate
Speaking at the Insurance Post Claims Club, Allianz’s chief claims officer Graham Gibson stated that the latest inflation figures seen this week will not trickle down to insurance any time soon.
Allianz’s Fletcher on fraud prevention in the age of technology
View from the Top: Ben Fletcher, director of financial crime at Allianz Personal, calls for the industry to prioritise prevention over reaction in the fight against fraud.
How Labour could reduce the cost of motor insurance
Analysis: Emma Ann Hughes examines efforts by the industry to push down motor insurance premiums and whether politicians could force providers to take more extreme action.
Overcoming the challenge of insuring self-driving vehicles
Andrew Ballard, product principal for LexisNexis Risk Solutions, Insurance, explains how the Automated Vehicles Bill could help ensure insurers have access to the data needed to insure self-driving vehicles.
One in 10 claim images flagged for potential fraud
One in 10 images from claims have been flagged for fraud concerns, according to Kaye Sydenham, Verisk’s anti-fraud product manager.