How insurers can up their claims game

Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?

The often glib promises about speedy, hassle-free claims settlement could be catching up with the industry, as the Financial Conduct Authority starts to ask serious questions about the promises being

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Was I too quick to write off loss adjusting start-ups?

Content Director’s View: Having concluded that loss adjusting start-ups are diminishing in numbers due to compliance, procurement and lack of market disruption content director Jonathan Swift revisits the question of what might help someone buck the trend, with a trio of founders who have each found a niche.

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