Q&A
Q&A: Caroline Bedford, Edii
Caroline Bedford, founder and CEO of Edii, shares insights on the insurance industry's evolving approach to innovation and technology adoption, the impact of generative artificial intelligence, and her firm's efforts to foster diversity and inclusion.
Q&A: Kim Harrison, Apil
Kim Harrison, president of the Association of Personal Injury Lawyers, discusses her ambitions for her presidency, diversity in the industry and the justice gap in injury claims.
Q&A: Jonathan Hewett, Thatcham Research
Jonathan Hewett, CEO, Thatcham Research offers an insight into its shifting relationship with manufacturers; grappling with EV reparability; and emerging motor risks.
Q&A: Mike Keating, MGAA
Mike Keating, CEO of the Managing General Agents’ Association, discusses the buoyancy of managing general agents, some of the struggles in the high-net-worth space, and what he hopes his organisation will achieve by the end of 2025.
Q&A: Joe Hantson & Carl Cripps, Direct Commercial
Direct Commercial’s deputy CEO Joe Hantson and claims director Carl Cripps discuss the changing make-up of fleet customers, bringing staff back in five days per week, and the growth of the business over the last 22 years and beyond.
Q&A: Vicki Wentworth, Agria
Vicki Wentworth, CEO of Agria, discusses the pet market and the importance of lifetime policies, and reveals the insurer considered purchasing RSA’s pet book.
Q&A: Chris Rolland, AllClear & InsureandGo
Following the sale of InsurEvo, the parent company of AllClear and InsureandGo, CEO Chris Rolland talks about what that means for the broker moving forward, the travel insurance market following the pandemic, and how he hopes to implement more artificial…
Q&A: James Eveling, Woodgate & Clark
James Eveling, managing director of loss adjuster Woodgate & Clark, addresses the war for talent and discusses the firm’s growth plans plus its new claims system.
Q&A: Ann Waite, Association of Average Adjusters
Ann Waite, honorary chair of the Association of Average Adjusters, reflects on why marine insurance continues to be dominated by men and why it is good to talk.
Q&A: Sara Newell, Moneysupermarket
Sara Newell, commercial director of insurance at Moneysupermarket, reflects on whether Amazon’s exit will put others off challenging price comparison websites plus how the business is helping providers adhere to the Consumer Duty.
Q&A: Graham Gibson, Allianz
Allianz chief claims officer and Thatcham Research chairman Graham Gibson reveals how the provider is using artificial intelligence to crack down on fraud and believes we are at “an inflection point” when it comes to automated vehicles.
Q&A: Nigel Walsh, Google Cloud
Nigel Walsh, global head of insurance at Google Cloud, explains how insurance is moving from predict to prevent, and shares why providers will fall into two buckets when it comes to artificial intelligence over the next 12 months.
Q&A: Paul Stanley, 360Globalnet
Paul Stanley, CEO & founder of 360Globalnet, speaks to Insurance Post about the software firm’s growth, digital claims, and the benefits of no-code systems.
Q&A: Ben Smyth, Arma Karma
Ben Smyth, CEO of contents insurance start-up Arma Karma, talks to Tom Luckham about the insurtech’s past, future, and how young people view insurance.
Q&A: Nick Pester, Beyond Legal
Nick Pester, founder at Beyond Legal and former general counsel at Zego, spoke to Insurance Post about the changing legal landscape, the pivoting mindsets of insurtech founders, and what he hopes to offer clients with his new legal practice.
Q&A: Cameron Shearer, Superscript
Frances Stebbing speaks to Cameron Shearer, CEO of Superscript, about what new entrants in the insurtech space need to do to stay ahead, and how the company’s technology has contributed to driving profitable growth for the year ahead.
Q&A: Roi Amir, Sprout AI
Frances Stebbing speaks to Roi Amir, CEO of Sprout AI about how insurers can rebuild policy holders trust in artificial intelligence and why insurers need to bring customers along for the digital transformation journey.
60 Seconds With... LexisNexis’ Tom Lawrie-Fussey
Tom Lawrie-Fussey, senior director of product management at LexisNexis Risk Solutions, couldn’t live without cars and loves to listen to The Police through a decent sound system.
Lloyd’s DEI role model Sheila Cameron
Last year, Lloyd’s commissioned Franklyn Rodgers to create six portraits of diverse role models. We complete our series of spotlighting them all by speaking to Sheila Cameron, the CEO of the Lloyd’s Market Association
Q&A: Waseem Malik, Aviva
Aviva’s chief claims officer Waseem Malik spoke to Insurance Post about the evolution of claims roles, the progress of Aviva's digital transformation, and emerging trends in fraud.
Q&A: Aviva’s Ryan Birbeck and Michael Yabantu
Aviva’s Michael Yabantu, managing director of mid-market, and Ryan Birbeck, broker and client development director, sit down with Insurance Post to talk about the internal changes Aviva has made to make access easier for brokers, what product lines it…