Q&A: Sara Newell, Moneysupermarket
Sara Newell, commercial director of insurance at Moneysupermarket, reflects on whether Amazon’s exit will put others off challenging price comparison websites plus how the business is helping providers adhere to the Consumer Duty.
You were promoted to commercial director of insurance in October. What have you been tasked with doing at Moneysupermarket?
My plan is to focus on the customer experience, on improving customer
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