Q&A: Graham Gibson, Allianz

Graham Gibson 2021

Allianz chief claims officer and Thatcham Research chairman Graham Gibson reveals how the provider is using artificial intelligence to crack down on fraud and believes we are at “an inflection point” when it comes to automated vehicles.

What can you tell me about Allianz’s fraud prevention strategy?

Fraud prevention is like building a wall. If you just have one brick, it doesn’t really work. You need to constantly be innovating –

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Insurers accused of exacerbating property damage

Panellists at the British Damage Management Association conference have accused insurers of slowing down the property claims process, increasing the amount of damage, due to inactivity and lack of trust for their supply chains.

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