Q&A: Joe Hantson & Carl Cripps, Direct Commercial
Direct Commercial’s deputy CEO Joe Hantson and claims director Carl Cripps discuss the changing make-up of fleet customers, bringing staff back in five days per week, and the growth of the business over the last 22 years and beyond.
Can you talk us a through what’s happened over the last 22 years in terms of where you started and where you see yourself now?Hantson: The business was started in 2002 by CEO Phil Cunningham. The
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