United Kingdom (UK)
Aviva vindicated in High Court as judge rules 'free and frank' exchanges must be permitted
The High Court has found in favour of Aviva in a defamation case from a medical legal expert, in a ruling “likely to be of benefit not only to road traffic accident insurers but also litigants more generally”.
Towergate’s Richard Tuplin on how to tackle the recruitment deficit
Richard Tuplin, CEO of Towergate, looks at how the insurance industry might tackle both its talent hiring troubles, and at how to entice back and retain its existing employees.
Intelligence: Rural crime – cutting back the harvest criminals
Plant theft in rural areas is a major issue for landowners and their insurers. Rachel Gordon explores how a specialist police unit, which was set up in 2021, is helping to tackle this type of crime, and what mitigation measures are being introduced.
HV batteries ‘break the claims process’ and stymie adoption of electric vehicles
Insurers “can’t recognise the value” of high-voltage batteries within the claims process, an industry expert has warned.
Lloyd’s re-appoints Bruce Carnegie-Brown as chairman
Lloyd’s of London has re-appointed Bruce Carnegie-Brown for his third term as chairman, effective from June 2022 and running to June 2025.
Aviva wins TSB tender; Gallagher Re to recruit 40; Pine Walk Capital launches MGA; and Beazley launches Crypto Guard
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurers ‘no longer aligned with tech advances in automotive’
Driver-centric models are “no longer sufficient” to properly assess motor risk in the age of advanced driver safety systems, Swiss Re has found.
FCA move to ban ‘phoenixing’ a step in the right direction but more could be done to stop dishonest CMCs
Financial Conduct Authority plans to impose significant changes on claims management companies that would prevent ‘phoenixing’ are a step in the right direction but the industry has called for more action to stop dishonest CMCs.
Brokers 'remarkably resilient' in a challenging market as more growth predicted
Brokers are continuing to “rise to the challenge” of difficult market conditions and mergers will continue unabated experts believe.
Blog: Brand legacy vs digital innovation within the insurance industry
As customers now expect their insurance provider to have strong digital capabilities, companies can no longer rely on brand loyalty alone to appeal to their audiences. Kelly Ward, chief sales and distribution officer at Axa Partners UK, considers how…
Panel flags lack of understanding from consumers as biggest barrier to getting hold of data
It is “incredibly” important consumers understand how their data is used to remove the barrier insurers are facing when trying to get hold of data, a conference has heard.
E-scooters come with significant risks and require regulation: Axa’s Distefano
Axa’s managing director for home and motor Marco Distefano has urged regulators and insurers to get to grips with the risks presented by e-scooters, though they remain illegal on UK roads.
Telematics still perceived as difficult, but demand for usage-based products expected to increase: Ageas’ Clarke
While the demand for usage-based insurance products is expected to increase, driven by the reduction in driving, telematic products are still perceived as difficult, a conference has heard.
Claims Apprentice 2022: Episode one - Meet the six finalists
After a year wait Claims Apprentice is back and the field has been whittled down to six candidates, all competing for the prize of becoming the 2022 champion.
Intelligence: Managing the fire risks associated with lithium-ion batteries
With lithium-ion batteries becoming commonplace in everyday life, Post investigates the risks associated with them, and how insurers are incorporate such risks into policy terms.
David Williams joins Humn as NED
David Williams has joined insurtech company Humn as non-executive director to assist the company as it continues its growth and investment in autonomous vehicle products and begins international expansion.
Alison Platt to replace Mark Winlow as chair of Ageas UK board
Alison Platt has been appointed as chair of the Ageas UK board, replacing Mark Winlow whose 10 year tenure with the business comes to an end in September.
Insurance industry stuck on legacy systems, says Charles Taylor’s Hurst
Charles Taylor’s Europe, Middle East and Africa sales director Jennifer Hurst has said the move into a digital world remains “quite a big project” as the insurance industry is still stuck on legacy systems.
Intelligence: Insurers must brace now for the oncoming inflation storm
Inflation is front of mind for the general public – and that is no different for the insurance market. David Worsfold investigates how prepared the sector is for inflation rises and how they can make sure customers see insurance as a must-have instead of…
Telematics watch: Driving everyone out of the Covid-19 pandemic
Among the many things upended by Coronavirus was the nation’s driving habits. Igo4 telematics data from the past two years shows that Covid-19 not only changed how much we drove but how we drove. And as we emerge from the pandemic, the trends in the data…
Analysis: What is driving the increase in credit hire fraud
With Aviva reporting a 10.7% increase in motor injury claims fraud, Post investigates what is driving the increase in credit hire fraud.
Get behind customers to stay ahead of motor challenges, says Markerstudy's Humphreys
Under the toughest conditions the motor market has witnessed in his recent memory, Gary Humphreys, group chief underwriting officer at Markerstudy, explains why the insurance industry must do everything in its power to support its customers.
Carbon insurer Kita explores 'brand new market for the insurance industry'
Appointing itself the 'world's first carbon insurer', nascent Lloyd’s Lab start-up Kita is aiming for managing general agent status within the year and hopes to start insuring carbon reduction and removal products by early 2023.
Experts urge major threshold changes to improve UK listed companies’ competitiveness in international auctions
Legal experts have urged the Financial Conduct Authority to take major steps to increase the threshold for requiring shareholder approval of significant transactions to stop UK listed insurers being at a disadvantage in competitive mergers and…