United Kingdom (UK)
Liiba chief calls for greater role for brokers in provision of SME BI cover
Christopher Croft, CEO of the London and International Insurance Brokers’ Association has called for brokers to play a more active role in the sale of business interruption insurance to small and medium businesses.
Pandemic drove 55% increase in average policyholder contact time: Verisk
The coronavirus pandemic has had a bigger impact on claims handling than other natural disasters, with the average time to contact policyholders after a claim up 55% compared to normal levels, a conference heard.
BGL CEO Matthew Donaldson to step down this week
BGL CEO Matthew Donaldson will leave the business on 19 June after 20 years at the broker, to be succeeded by the former CEO of RBS’ digital banking app.
Christian Nielsen named CFO for Hiscox London Market
Christian Nielsen has been appointed as chief financial officer for Hiscox London Market and Hiscox Syndicates moving across from his current role as CFO of Hiscox UK and a director of Hiscox Insurance Company.
Aston Lark's Peter Blanc on why a hard market is an opportunity for brokers
It always seems that when brokers want to be able to provide clients with reductions in costs to help see them through challenging times, the underwriters in the market are facing their own harsh realities and are forced to start insisting on rate…
Insurers and FCA butt heads on pandemic spread analysis in BI case
Insurers’ counsel have decried the Financial Conduct Authority’s intention to use the “controversial” Cambridge analysis of Covid-19 spread in its business interruption test case, as representatives warned another trial might be needed to iron out…
Hiscox plots comparison between Sweden and ‘draconian’ UK in BI test case
Hiscox could look to an analysis of the Covid-19 economic impact on Sweden versus the UK, which its counsel said has faced “draconian” lockdown measures, as a defence in the Financial Conduct Authority’s business interruption test case.
Insurance Covid Cast: Reinvigorating the workforce post-pandemic
In the 27th episode of Post and Insurance Age’s video series we gathered together an expert panel to discuss what the insurance sector has learnt over the last three months - and how it might shape the employer-employee relationship when offices re-open.
LMG adds Atrium’s Harries to board replacing Paul Greensmith
The London Market Group has appointed Atrium CEO Richard Harries to its board replacing former UK CEO of Axa XL Paul Greensmith.
Analysis: From tragedy to tragedy – a year of challenges and change for aviation
After a tough year, driven by some of the most costly claims in history, 2020 threatens to change the face of the the aviation industry as the coronavirus pandemic spreads across the globe. Post investigates the impact on aviation insurance.
Aon's Charles Alberts on reshaping the world of work with health and wellbeing at its core
Despite contagious disease experts and high-profile figures warning of the risk of a pandemic for years, the Covid-19 epidemic caught the world unawares, writes Charles Alberts, head of health management at Aon.
Digital Risks appoints Stewart Duncan as chief data officer
Insurtech start-up Digital Risks has recruited Stewart Duncan as chief data officer joining from insurance platform Wrisk.
Analysis: Private medical insurance - providing the benefits and managing the risks
As the NHS faces unrelenting pressure to deliver services to patients, this begs the question whether the UK will be able to sustain its funding over the longer term. And while there has been increased reporting of alleged malpractice cases against…
Analysis: Loss adjusters gear up civil unrest pandemic preparations
With Black Lives Matter supporters and far-right activists expected to take to the streets over the weekend and Brexit tensions threatening to resurface this year, loss adjusters say the potential for claims due to civil unrest will largely depend on how…
My life in quarantine: The BDMA's Covid-19 heroes
The British Damage Management Association is honouring members from the damage management industry who have gone the extra mile for policyholders, clients and their local community during the Covid-19 pandemic, whether that is continuing restoring…
Blog: Smart telematics - driving the evolution of insurer-customer relationships post Covid-19
While the future is always difficult to predict, it is almost impossible in times of global uncertainty such as these. LeakBot CEO Craig Foster explains for the insurance industry it becomes particularly challenging to rely on what is happening now as an…
FCA flags Financial Services Register clone site
The Financial Conduct Authority has flagged an attempt to reproduce its Financial Services Register on a non-FCA website.
Explainer: 'Contra proferentem' in insurance
The Financial Conduct Authority has said if necessary it will argue 'contra proferentem' in its business interruption High Court test case. Post explores what this means.
In numbers: The FCA’s business interruption insurance test case
Updated: The Financial Conduct Authority has received 105 letters from MPs concerned about business interruption insurance, 51 relating to RSA’s Cottagesure policies, according a representative of the regulator, who revealed several key stats in his…
Brokers flagged concerns to FCA over ‘long-term’ damage to industry due to BI claims handling
Insurers have been accused of mis-steps in claims handling on four counts by brokers, according to a witness statement from Financial Conduct Authority director of general insurance and conduct specialists Matthew Brewis.
Axa, Home & Legacy and Swiss Re discussed how close the insurance sector is to a reality of end-to-end digital claims management
It might have taken longer to impact the back end than the front, but digitalisation is starting to play a larger role in how insurers handle claims.
Insurance Covid-Cast: Insurtech 100 special – Distribution focus 2 with Next Insurance's Sofya Pogreb and Trov's Ian Sweeney
In the 24th episode of Post and Insurance Age’s video series we gathered together two start-ups featured in the Insurtech 100, both of which have pivoted from business-to-consumer distribution, to B2B2C.
Industry urged to work together as fears raised whiplash part two will never see 'the light of day'
Trade body urges the industry to continue working together post-Covid as the Ministry of Justice kicks part two of the whiplash reforms “into the longest of long grass.”
Briefing: Pat Gallagher’s anti-racism pledge – Simon Matson, Vyvienne Wade and the elephant in the room
It's a positive step that the industry says it is taking a stand against racism and discrimination, but one pledge, in particular, feels somewhat hollow given recent events.