Brokers flagged concerns to FCA over ‘long-term’ damage to industry due to BI claims handling
Insurers have been accused of mis-steps in claims handling on four counts by brokers, according to a witness statement from Financial Conduct Authority director of general insurance and conduct specialists Matthew Brewis.
Brokers have generally welcomed the FCA’s business interruption court test case, which seeks clarity on whether insurers and managing general agents should be paying out on particular wordings
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