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Wildfires in the UK highlight greater need for 'robust' property design, planning and construction
An increase in claims numbers are expected following the wildfires in the UK, but experts urge more preventative measures.
Arbitration could shorten the whiplash portal’s 175 day wait for settlements to ‘three to 10 days’
An arbitration service has claimed OIC delays could be shortened from six months to “three to 10 days” if parties are no longer allowed to play games.
FOS saw 33% reduction in complaints on insurance pricing in 2021/2022
The Financial Ombudsman Service reported a 33% decrease in complaints on insurance pricing in the last reporting period, however customers continue to report changes to premiums may be unfair.
LV's Martin Milliner on how to protect customers from fraud
Martin Milliner, claims director at LV General Insurance, outlines the amendments lawmakers should make to the Online Safety Bill to protect the public and raise awareness of cyber crime.
Intelligence: Fears rise over flood affordability for all UK homes
The Bank of England has warned in its latest Stress Test that if no additional action is taken on climate change, then insurance could become unaffordable to some UK homes when Flood Re ends in 2039. Edmund Tirbutt investigates
London Ghost broker sentenced; Just Travel buys Alpha Underwriting; Coalition and We Fox raise $650m combined; and WTW acquires Glasgow firm
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Shortlist for 2022 Insurance Post Claims and Fraud Awards revealed
The shortlist is now out for the 2022 Insurance Post Claims and Fraud Awards.
Q&A: Waseem Malik, Aviva
Recently appointed chief claims officer at Aviva, Waseem Malik caught up with Post to chat about his move from Axa, the simplification and digitalisation of claims function at Aviva, and the impact of inflation and the supply chain shortage crisis.
Government and insurers warned to 'wake up' to planning reform before Flood Re ends
Flood Re CEO Andy Bord has called on the government to take a “once in a generation opportunity” and reform UK planning policies to reflect growing flood risk.
Blog: A year after London's flash floods, property resilience is still a top priority
On the anniversary of London’s flash floods, George Culbert, associate director at insurance-focused construction consultancy Brawdia, explains how, after the year since the floods, sustainability and resilience has become a key priority for insurers,…
RSA recruits CUO and CPO from parent Intact and LV
Nathalie Dufresne and Georgina Farrell will join RSA as chief underwriting officer and chief people officer respectively later this year, Post can reveal.
Intelligence: The Tesla threat - EV disruption will hit the insurance market
Insurers have long been wary that car manufacturers could hijack a slice of the motor insurance market, but as David Worfold explains it is electric vehicles and their connectivity that are likely to be the most disruptive force in the immediate future.
EY predicts motor NCR of 113.8% in 2022; Geo buys Lorega; Konsileo secures Series A funding; and ex-Fresh trio launch new broker
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
British Insurance Awards 2022: General Insurer of the Year - Zurich Insurance
Heralded for delivering great service and results, Zurich was crowned General Insurer of the Year.
British Insurance Awards 2022: Insurance Broker of the Year - A-Plan Insurance
A-Plan “swims against the tide,” opening more high-street branches each year and giving communities a dedicated and personable service.
British Insurance Awards 2022: Personal Lines Insurer of the Year - Ageas UK
Ageas UK’s strategy has brought sharp focus to its heartland personal lines business in its vision is to become smarter, faster and more affordable.
British Insurance Awards 2022: Insurance Partner of the Year - Addresscloud
Addresscloud’s ‘simple yet effective’ technology implementation and impressive results helped to sway the judges in this keenly contested category.
British Insurance Awards 2022: Customer Care Award - Park Home Assist Insurance Services
Park Home Assist impressed the judges with its thoughtful approach and genuine desire to understand and serve its elderly and vulnerable customer base.
British Insurance Awards 2022: Customer Experience Award - Zurich Insurance
The global insurer has overhauled its customer experience strategy to cut through the noise in a time of rapid customer and digital change. Zurich Insurance has made great strides in its customer service after identifying three crucial challenges –…
British Insurance Awards 2022: Claims Initiative of the Year: Insurance Partner - Davies
Impressed with its rapid development and deployment of intelligent software and support to assist those affected by extreme weather events, the judges hailed Davies as the winner of the Claims Initiative of the Year for an Insurance Partner.
British Insurance Awards 2022: Young Achiever of the Year - Ben Smyth, Arma Karma
Hailed as a true self-starter, Ben Smyth stood out in this hotly contested category with his ambition to change the insurance industry for the better.
British Insurance Awards 2022: Professional Development Award - Sedgwick
Sedgwick’s comprehensive professional development programme Pathfinder tackles the growing skills shortage in loss adjusting, leading the firm to a clear win in this category.
British Insurance Awards 2022: Insurance Personality of the Year - Aviva group CEO Amanda Blanc
From her advocacy over climate change to calling out sexist shareholders; from delivering a bumper result to re-energising Aviva as an acquirer - and not a seller, Amanda Blanc’s passion and integrity saw her crowned Insurance Personality of the Year
British Insurance Awards 2022: ESG: Sustainability Initiative of the Year - Flood Re - Build Back Better
Flood Re’s innovative approach to flood resilience took a traditional insurance claims concept to a new level, backed by a campaign that went the extra mile to deliver its important message In the wake of flooding catastrophes. The Build Back Better…