Personal
Travel insurance: Making sure winter sports cover doesn't go downhill
Despite the large amounts of money associated with booking and kitting out for winter sports holidays, there will still be skiers and snowboarders heading overseas this winter with inappropriate cover. What are insurers doing to prevent policyholders…
Analysis: How regulation could clip the wings of CMCs
In six months’ time, claims management companies will fall under the umbrella of the Financial Conduct Authority.
Interview: Geoff Carter and Trevor Webb, Sabre Insurance
A self proclaimed ‘little gem’, Sabre literally went public last year with a London Stock Exchange listing. Jonathan Swift caught up with the management team to get under the bonnet of the non-standard motor insurer
Dual pricing sees price comparison sales drop
A greater awareness of dual pricing among customers is seeing fewer people buying insurance online, according to research.
Markerstudy picks up 10,700 policies from collapsed Alpha
The Financial Services Compensation Scheme has signed off on a deal that will see 10,700 customers of failed Danish insurer Alpha have their policies moved to Markerstudy.
Analysis: Chatbots – Where is the love?
‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.
Rental market disruptor Canopy hits 10,000 users, poaches Chubb digital lead
Chubb’s former head of SME and digital, Ruth Polyblank has joined rental market disruptor Canopy, which now boasts over 10,000 users.
Top 100 UK insurers 2018
In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?
This week in Post: Swipe right for Swinton
As Swinton meets its match in Ardonagh, the insurance courtship game has continued to hit headlines.
Aviva simplifies claims process for home
Aviva has implemented a ‘three question’ process for customers claiming on their home insurance.
Dual pricing complaint likely to result in ‘significant market change’
The super complaint over dual pricing is likely to result in “serious and profound” change in the insurance market, analysts believe.
Ardonagh to enter consolidation phase in retail
Ardonagh will hit pause on further major retail acquisitions as it consolidates its current assets.
Consumer 'super complaint' forces investigation into dual pricing
Consumer champion Citizens Advice has submitted a super complaint to the Competition and Markets Authority over the “loyalty penalty” in insurance, forcing an investigation.