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This week: The end of the hard sell
When the regulator fined Carphone Warehouse £29m this week, the real target was the use of high pressure sales techniques in insurance.
Claims Apprentice 2019: Episode 1 - Meet the teams
After 30 interviews involving rising insurance stars from up and down the country, the field has been whittled down to six candidates, all competing for the prize of becoming the 2019 Claims Apprentice.
Government promises review into 'fairness' of IPT
The government will launch an operational review into Insurance Premium Tax in the coming months.
Analysis: How might a no-deal Brexit affect claims inflation?
With the outcome of Brexit still unclear and a possible European Union exit on 29 March looming, some insurer bosses have cautioned that we could see rising claims inflation this year.
John Lewis pulls travel insurance as Ageas contract ends
John Lewis has ceased to offer travel insurance after its contract with Ageas was not renewed, which the insurer has claimed is part of a drive towards profitability.
Blog: Getting Insurtech over the wall and up the hill
Agile is poorly understood by the UK insurance industry - and implemented even worse. That is the view of Oxbow Partners' Chris Sandiland, who offers his own take on how incumbents can best take advantage of an insurtech and innovation strategy
Enterprise sees claims costs rocket from Ogden impact
Enterprise could pay out £101.4m more in UK claims than its administrators had predicted, largely owing to the Ogden rate hit on its motor book.
This month: Seeking the right fit
I’m a fan of making sure stuff is the right fit - I make a point of trying on new outfits in my own home with accessories and shoes to make sure it all works for me. I also test drove my new car a few times to check it was what I wanted. Aon, however,…
Axa reshuffles management following COO arrival
Axa has restructured the responsibility portfolios of its management committee, following the arrival of Shali Vasudeva as chief operating officer in January.
Blog: International Women's Day - the value of gender diversity
Today millions of people will be celebrating International Women’s Day and with this year’s theme focusing on the need to create a more gender-balanced world, it’s fair to say this is very relevant for the insurance industry.
Aviva prepares for further claims inflation in 2019
Aviva’s UK business is anticipating pricing increases in 2019 as a result of non-weather claims inflation.
Admiral profits benefit from anticipated Ogden rate change
Admiral has seen profit grow on the back of claims releases ahead of an anticipated change in the Ogden rate.
Aviva sees profit increase as new CEO takes the helm
Aviva has posted a modest profit growth for last year, even as it warned of a "muted" year ahead for the business.
Generali Italia to invest €300m in growth
Generali Italia has launched a three-year growth strategy that will see the company invest €300m (£258m) in its own business, with a renewed focus on digital and tech-driven services and prevention.
Insurers count cost of EHIC no-deal Brexit loss
The loss of European Health Insurance Cards in the event of a no deal Brexit could increase insurer costs and put UK travellers off European mini-breaks.
Analysis: What do the millennials think of insurance?
Insurance has struggled to attract talent in recent years, finding itself competing with ‘sexier’ industries
Interview: Janet Connor, The AA
A lot has changed at the AA in the five years since Janet Connor, now director of insurance, joined the organisation. She explains to Jonathan Swift how an investment in data and technology – alongside the relaunch of its insurance company and board…
Analysis: Will Lemonade’s shrinking losses buoy insurtechs?
Lemonade's success in cutting its underwriting losses could encourage other insurtechs to become carriers, market analysts suggest.
Blog: He won over brokers and the board, but can new Aviva CEO Tulloch win back investors?
Aviva's share price nudged up a few pennies on Monday as it announced Maurice Tulloch as its new group CEO. Post content director Jonathan Swift reflects on why - despite his initial cynicism - the British-Canadian boss might have the attributes to…
Direct Line profit drops despite Ogden rate releases
Direct Line saw operating profit drop, despite reserve releases ahead of an anticipated Ogden rate revision.
Direct Line to target price comparison sites with Darwin launch
Direct Line will launch a business called Darwin in the next quarter focused exclusively on sales from price comparison sites.
Roundtable: Pet insurance: the state of the market in 2019
In February, Post held a roundtable, in association with Aquarium Software, to examine the state of the UK pet insurance market, touching on issues from consumer education and pricing, to how data and technology may revolutionise the market
Blog: What could CEO Penny James bring to Direct Line?
Jonathan Swift reflects on whether Direct Line's new "understated" and "inquisitive" CEO Penny James might be the right person at the right time, given the on-going pricing review.
This week in Post: Storm, Brexit and diversity
This week, the sunshine we were blessed with last week was replaced by a more winter-appropriate grey sky and rain.