Zurich and Travelers discussed digital hype and legacy benefits during Post webinar

Especially given the threat from agile start-ups operating with a clean piece of paper and no legacy technology. 

But it should not be forgotten that as a legacy organisation you have a number of things that start-ups would love to have. Including data and customers, and that is just for starters.

Insurance Post, in association with Endava hosted a live interactive webinar in which an expert panel addressed how established and incumbent insurers can turn their legacy to an advantage.

Topics covered were:

• Why legacy technology is not always a disadvantage when it comes to innovating and remaining competitive?
• How can an incumbent Insurer turn their legacy to an advantage? 
• How should an insurer go about identifying their legacy strengths - and weaknesses?
• What needs to be done with people, process and technology to achieve a legacy advantage?
• What might be the biggest barriers in terms of people, processes and technology that might prevent an organisation achieving a positive result from their legacy technology? 
• Whether there is tension between being customer or product centric; and whether the two can co-exist? 
• What can be learnt from how other insurers have made the most of their legacy to successfully drive innovation in their organisations?

Joining us for the debate were:

• Kate Astall, head of digital marketing, Zurich.
• Ian Gandy, head of digital and user experience, Travelers Europe.
• Nick Madge, VP physical computing, Endava.
• Bradley Howard, head of innovation, Endava.

Click here to watch the on-demand webinar