Personal
Which? demands action against insurers that are poorly handling complaints
Rocio Concha, director of policy and advocacy at Which?, urges the regulator to hold the insurance firms’ feet to the fire for causing customers unfair delay or distress.
Axa calls on Labour government to improve road safety
Alain Zweibrucker, retail CEO of Axa UK, has led calls for the new Labour government to follow the European Union’s lead and introduce vehicle safety regulation to slash the number of road accidents.
Best Insurance Employers to work for in 2024 revealed
First Central and Konsileo are the greatest large and small to medium-sized insurance employers in the UK respectively to work for, according to Insurance Post’s Best Insurance Employers survey.
Concerns raised about EV insurance profit margins
Swiss Re Institute has predicted electric vehicles will be half of all new car sales globally by 2035, with 73 million units estimated to be sold in 2040, resulting in the insurance market for this type of motor growing at a similar rate.
What Labour’s landslide victory means for insurance
Sir Keir Starmer, the nation’s new prime minister after Labour’s landslide general election victory, as well as key insurance industry figures, have the same message: “change begins now”.
Is fraud detection the only funding certainty in insurance?
Content Director’s View: Another year, another raft of insurers highlighting record fraud detections and savings. Jonathan Swift reflects on this and asks whether the industry is close to a tipping point when it comes to continued improvements in…
British Insurance Awards 2024 winners revealed
Aviva was among the big winners with four outright prizes at last night’s (3 July) British Insurance Awards, on an evening where former British Insurance Brokers’ Association CEO Steve White was recognised with The Achievement Award.
Skydiving fraudster’s £6.6m claim comes crashing down to earth
Keoghs and Hastings Direct have won the UK’s largest ever fundamental dishonesty case, saving the insurance provider £6.6m.
Best Insurance to expand into general insurance
Six months from launching artificial intelligence-driven underwriting for accident, sickness, and unemployment cover, Kesh Thukaram, co-founder of Best Insurance, shares how he next intends to shake up the pet and gadget markets.
LexisNexis working on Jaguar Land Rover security solution
LexisNexis Risk Solutions is working on a way for Jaguar Land Rover to get its vehicle security data to insurers to address pricing issues, Insurance Post can reveal.
Tui ditches Axa for Allianz on travel insurance
Allianz Partners has been appointed travel insurance provider for Tui’s UK business, with the holiday provider ending its partnership with Axa Partners in April.
Why home insurers must cut to the chase
Editor’s View: Emma Ann Hughes is annoyed by home insurers’ waffling attempts to explain what is pushing up premiums.
Aviva sees 65% increase in non-whiplash injury claims
Non-whiplash-related injury claims have jumped by nearly two-thirds since the whiplash reforms, Aviva’s head of counter-fraud Pete Ward has told Insurance Post.
How travel insurance is going green
As summer approaches, Laura Miller examines how travel insurers are promoting responsible travel that respects wildlife, local communities, and the environment while also avoiding accusations of greenwashing.
‘Stripped-back’ policies may lead to consumer confusion
Fairer Finance has warned that ‘stripped-back’ motor insurance policies may lead to greater consumer misunderstanding unless insurers begin to communicate clearer.
Direct Line raids Aviva again for another exec hire
Direct Line Group has raided Aviva once again, this time for its new group chief risk officer.
Atec aims to ‘accelerate’ growth after being bought by Perwyn
Atec’s growth ambitions were given a boost today (24 June) after European private equity investor Perwyn bought the business from Kester Capital.
Digital Bar Quarterly: Could AI help deliver “out of the insurance world customer experience”?
Insurance companies need to get out of the digital innovation slow lane and look beyond incremental change if they are to reap the full benefits of AI, according to Altus general insurance director Mark McDonald.
‘A lot of gaps’ to fill in Automated Vehicles Bill
There are still gaps left to fill regarding the use of automated vehicles, according to the Association of British Insurers’ manager for general insurance policy, Jonathan Fong.
One in four don’t declare all medical conditions for travel insurance
One in four people do not declare all of their medical conditions when buying travel insurance, according to a survey from AllClear.
How generative AI is everything, everywhere in insurance all at once
How insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business is examined by Insurance Post Editor Emma Ann Hughes.
Winners of British Insurance Technology Awards 2024 revealed
The winners of the inaugural British Insurance Technology Awards were unveiled last night (18 June) at a glitzy bash at the London Marriot Hotel, Grosvenor Square.
Cifas sees false insurance claims increase by a fifth
Opportunistic drivers submitting false ‘no claims’ documents are raising concerns for insurers, with filings to the National Fraud Database increasing in 2023, according to Cifas.
Consumers want Amazon and Tesla embedded insurance products
Four out of 10 consumers would be comfortable with the idea of buying insurance from companies such as Ikea, Amazon, or Tesla when making purchases from those brands, according to Guidewire’s Insurance Consumer Survey 2024.