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Penny Black's insurance week

If Penny thought that Take That fever had passed following the end of the reformed pop band's UK tour she was very much mistaken.

Roundtable - Claims: The claims game

The expert panel at our recent roundtable on the claims process got their teeth into technology and staffing issues, how to tackle fraud and the impact of telematics. Leigh Jackson reports.

Insurance & social media: To tweet or not to tweet

The insurance industry has struggled in its early attempts to adopt social media, due to its staid reputation. Sam Barrett warns that being slow to capitalise on the benefits it can bring means the industry is missing a trick.

Exercise Watermark set for insurer-specific rerun

The Association of British Insurers has confirmed Exercise Watermark, the government's emergency flood scenario run nationwide in March, will be re-enacted specifically for the insurance industry in August, in conjunction with the Cabinet Office.

Schemes: Scheming for success

Schemes business requires significant investment to make it work and underwriters are not prepared to tolerate poor profitability. But, as Jane Bernstein reports, the benefits are many and it remains attractive to brokers.

Roundtable - Cloud computing: head in the clouds

The term 'cloud computing' is very much in vogue. Post gathered together technology and insurance industry experts to debate whether the industry is ready to seize the opportunities it can offer. Amy Ellis reports.

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