LV
Five shortlisted for Claims Awards Rising Star gong
Post can today exclusively reveal the shortlist for the Claims Awards Rising Star category.
Claims Roundtable: How can insurers innovate to win the retention race?
In the toughest economic environment for years, companies have to prove they have a competitive edge when it comes to handling claims.
LV scraps age limit on car insurance
LV has scrapped its upper age limit on car insurance.
Updated whiplash book proposal finds support despite reservations
Law firm Lyons Davidson is launching a campaign to republish an updated version of the whiplash book, in a bid to tackle the claims epidemic.
Roundtable: Technology collaboration - will the industry ever learn?
Could insurer and vendor fears over losing unique selling points be hampering the wider good of the industry?
Application fraud: deliberate use of inaccurate information on the rise
The number of opportunistic fraudsters has rocketed with the use of aggregator sites, as some customers deliberately provide inaccurate information in an attempt to get cheaper premiums.
Claims Awards 2012 shortlist announced
Insurers RSA and Sterling lead the way in nominations for the 2012 Claims Awards with three each.
Digital Insurance Stategies: Industry-wide smartphone claims app is way forward
Technology-savvy experts believe the introduction of an industry-wide smartphone claims app could improve take-up.
At-fault payout product could fill 'deliberate' hole in motor market
Concerns have been raised that a new product that "fills a genuine gap" in the motor market could be plugging a hole that has been left deliberately.
Fraudulent claims continue to plague insurers, as index shows rise in cases
Location-specific blackspots indicate overall increase in UK insurance fraud
LV wins landmark contrived collision court case
LV has won the first case of its kind in which an accident that was wholly contrived has been successfully concluded in favour of the insurance company.
Insurers to pay for Accident Exchange retrials
Major insurers that do not reach a settlement with Accident Exchange could end up paying millions of pounds in legal costs.
Direct Line tops complaints league table
Direct Line Group's UK Insurance had the most general insurance complaints to the Financial Ombudsman Service, according to figures out today.
LV results "even better than planned"
Speaking to Postonline following LV's full year results which showed trading profits more than double to £72m, managing director John O'Roarke said that the insurer is £10m ahead of plan.
LV doubles profits in 2011
LV has improved its combined operating ratio by 6.5% to 97.7% for its full year results for 2011 from 104.2% in 2010.
Household: Insurers weathering the cold
After a mild 2011, this year got off to a cold start as snow hit the UK. Will this force insurers to look beyond the past year and start pricing household and contents cover long term?
Credit hire: Groupama and MMA "close" to agreeing deal with Accident Exchange
Credit hire firm Accident Exchange is said to be "close" to reaching a compromise agreement with Groupama, Provident and MMA Insurance which used Autofocus to demonstrate that Accident Exchange's rates were too high.
Roundtable: Turning the focus onto casualty fraud
While the motor sector has tended to grab the headlines, fraud is on the rise in other areas too. Post gathered together a number of industry experts to debate how the profile of this issue in the casualty sector can be raised
LV Broker confirms tech tie-up with Acturis
LV Broker has confirmed a technology tie-up with Acturis which has been billed as enabling brokers to share risk data, access real-time quotes, share client documents and refer complex cases at the touch of a button.
In series - On data: An era of androgyny
With gender set to disappear from the underwriting landscape at the end of 2012, what factors will insurers turn to when accessing risk?
Brightside signs up Britannia Rescue
Brightside Group has signed up LV’s recovery arm Britannia Rescue to provide breakdown cover to the 90 000 road rescue customers within its broker division.
Career development: LV creates Bristol roles
LV is expanding its Bristol-based operations, creating 50 new roles in the city. The insurer, which employs 500 people in Bristol, is boosting its customer service division and will to bring in the new staff during the first quarter of this year, with…
Broking - Mergers & acquisitions: Do not disturb
2011 was a relatively sleepy year for merger & acquisition activity in the broker sector. Could 2012 be a wake-up call or will the market stay snoozing?
Employment: Hiring and firing
There are two sides to the recruitment story in the insurance industry — while some are reducing their headcount, others are looking to bring in fresh faces.