LV

Claims management: Room for improvement

Getting the claims process right is imperative for brokers and insurers. Sam Barrett looks at what tops the wish list when it comes to partnering with claims management specialists.

Penny Black's insurance week

Penny enjoyed a first class day out at Twickenham on Saturday for the new rugby season's double-header and the first matches for Aviva as main sponsor.

Website Review: Admiral

In the latest of a new series for Post, web performance monitoring specialist Gomez runs the rule over Admiral's website to see how it performs in a number of key areas and stands up against some of its rivals.

Post Europe - European mutual insurers

Mutual insurance flourishes in Europe but with increased regulatory regimes on the horizon and pressure on resources Sam Barrett asks if this model can survive.

Credit hire: Stuck on you

After Axa spurned the Association of British Insurers' general terms of agreement, many thought other motor insurers would follow suit. Rachel Gordon examines why a mass exodus has not occurred.

View from the top: Stand up to EC on renewal

The law of unintended consequences dictates that on occasion some of us will suffer from the well-meant actions of others. This certainly appears to be so in the case of the Consumer Rights Directive currently being debated at the European Parliament.

Spotlight on talent: The youth of today

A recent Chartered Insurance Institute report was deeply critical of the insurance industry's efforts at recruiting the next generation. Rachel Gordon examines whether effective engagement is really that bad.

LV signs ISO contract

Insurance Services Office, the provider of personal injury claims evaluation solutions and services, has confirmed LV has signed a contract to use its claims outcome advisor.

LV strikes deal wiith ISO

The Insurance Services Office, provider of personal injury claims, evaluation solutions and services, has announced that LV has signed a major new contract to use its Claims Outcome Advisor (COA) product suite.

LV hires four former NIG staff

LV announced today that it is opening a new office in Exeter and has appointed Steve Meredith as regional manager for the South West.

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