Homeserve
Roundtable: How to keep ‘Generation Digital’ satisfied
Consumers that have grown up in the digital era are becoming more demanding. How can insurers keep up with technological advances to keep them happy?
Homeserve UK making 'solid progress'
Homeserve has said its UK business set to achieve targets on new customers and customer retention just months after revealing its profits had halved over three years
Homeserve UK profits half in three years
Homeserve has seen its UK profits slump to £53.4m, just over half of its equivalent figure of £104.3m in 2011.
Ad watchdog backs Homeserve on water supply complaint
The Advertising Standards Agency has rejected a complaint the accuracy of direct mailings from Homeserve relating to the scale of water supply problems.
Home emergency: State of Emergency
After facing strong criticism in recent months, key figures in the home emergency insurance market are keen to extol the cover’s virtues. What does the future hold for the under-fire sector?
Homeserve adopts review scheme to rebuild reputation following fine
Homeserve is working with an online ratings and review service provider in a bid to rebuild its brand reputation having been hit with a record fine by the regulator.
Insurers care and so do the buyers of insurance
by Edwin Bos, vice president innovation, Reevoo
Brokers clamour for compliance assistance after record Homeserve fine
Commentators suggest fine is evidence of FCA’s strong stance on mis-selling.
FCA slaps broker Homeserve with £30.6m fine
The Financial Conduct Authority has issued its largest ever retail fine of £30.6m to broker Homeserve following “serious, systemic and long running failings” across key aspects of its business.
Blog: Insurers care and so do the buyers of insurance…
Floods swept across the nation earlier in the year, causing problems for thousands of stranded home owners and driving insurance companies into top gear.
FCA proposes £34.5m fine for Homeserve
Homeserve UK is facing a £34.5m fine after receiving a draft warning notice from the Financial Conduct Authority.
Homeserve UK's revenue reduces amid continuing FCA investigation
Homeserve’s UK business has reported reduced revenue in the first half of 2013 to £127.2m from £134.5m in the same period of 2012.
Market Moves: Busy insurers make a raft of hires along with a number of key departures
Insurers led the way in a recruitment frenzy this week. AIG swooped for a head of commercial property, while Hardy acquired a property treaty business unit manager. There were departures too, with QBE’s Steven Burns announcing retirement from full time…
Homeserve UK boss King stepping down in 2014
Homeserve UK chief executive Jonathan King is to step down next year, with group chief operating officer Martin Bennett set to replace him.
Homeserve hires BT's CFO
Homeserve Membership has appointed Helen Miles as chief financial officer.
News Review: Winslow promoted in BGL reshuffle
Peter Winslow has been promoted to executive chairman of BGL Group and will be succeeded as chief executive by chief operating officer Matthew Donaldson, effective from 1 July.
Homeserve axes 300 jobs
Homeserve is to cut 300 jobs after forecasting a drop-off in customer numbers in 2014.
Former Waylett surveyor joins SSL Claims
Northampton-based specialist motor and property loss adjustor SSL Claims has appointed Jon Holloway, pictured, as network surveyor director of the firm's property division.
Homeserve denies sale talks
Homeserve has issued a statement on the London Stock Exchange in which it denies having engaged in discussions with potential buyers.
Engelhardt tops Sunday Times insurance Rich List
Admiral's Henry Engelhardt, pictured, was the insurance industry’s top player in this year’s Sunday Times Rich List, with a total worth of £528m, down £120m from last year. He came in at 156th place, down from 120.
Market moves: All change in the boardroom
Underwriters were the most active recruiters this week, with Ace leading the way with two major appointments. Meanwhile, Brit, Lloyd’s Channel Syndicate and Whittington Capital Management also added to their ranks. While the broking space was relatively…
Homeserve to scrap 200 jobs
Home emergency business Homeserve is to axe 200 jobs due to dwindling customer demand.
Homeserve appoints group COO
Homeserve has promoted its group chief financial officer, Martin Bennett, to the new position of group chief operating officer.
Homeserve hires non-executive director
Homeserve has appointed Ben Mingay to the board as a non-executive director from 1 January 2012.