Crawford & Company
Former Homeserve duo reunited
Crawford & Company account manager Ritchie Marshall is set to take up a newly created role at claims validation specialist Imperial Consultants, Post has learnt.
Edwards joins Broadspire as it targets rehab market
Broadspire has unveiled its ambition to become a major force in the UK rehabilitation market, after recruiting industry stalwart Deborah Edwards to head up its new fully integrated rehabilitation services offering.
In series - fraud: how essential is PR in the battle against fraud?
PR is essential when it comes to changing perceptions about the insurance industry. Rachel Gordon investigates how successfully this is being utilised in the long-term fight against fraud.
Crawford fraud boss pinpoints social media as ideal weapon
Crawford & Company vice president of counter-fraud solutions Bobby Gracey has highlighted social networking websites as a new weapon that insurance companies can use to combat fraud.
Crawford trials data mining plan with three suppliers
Crawford & Company is trialling three potential suppliers to support its plans to launch data mining and matching capabilities within its counter-fraud unit.
Crawford acquires Claim Hub
Crawford & Company has acquired the assets of Claim Hub, a provider of claims workflow solutions for the property and casualty insurance market.
Claims leakage approach sees a seven-to-one ROI
Martin Ashfield, head of commercial property claims at Axa Insurance, attributed the end of its historical "master-servant" relationship with suppliers to its investment in a consistent rules-based approach to claims leakage. Citing a seven-to-one return…
Industry begins counting cost of New Zealand quake
The insurance industry has begun estimating its exposure to the 6.3 magnitude earthquake that shook Christchurch, New Zealand.
Crawford completes Italian deal
Crawford & Company has completed its acquisition of Italian liability loss adjuster Studio Bolton & Associati.
Claims Club news: Extra capacity demands place pressure on loss adjusters
The big freeze over the winter of 2010/2011 is the latest event to raise the issue of how loss adjusters and other service providers find extra capacity to meet insurer and policyholder demands.
French loss adjuster forms alliance with Crawford
Crawford & Company is to service claims outside France on behalf of TEXA customers after joining forces with the French loss adjuster.
Broking focus - BCP: Business Continuity Plans for beginners
Brokers and claims practitioners differ in opinion over the usefulness of business continuity plans. Amy Ellis looks at how the market can be educated about the inherent benefits.
Crawford names Marc Godfrey to manage GTS operations in Brazil
He will be based in Sao Paulo and will report to Mauricio Alonso, senior vice president and regional managing director for Latin America, and also work with Bill Johnstone, senior vice president for GTS – Americas.
RSA boss: cold snap could push up rates
RSA's UK chief executive has said the insurance industry's experience of weather-related claims this winter has the potential to push up household rates in the long term.
People moves - 20 January 2011
A round-up of people moves and new appointments in the industry, as featured in the January 20 2011 edition of Post.
Crossrail signs nine-year no-break deal with Zurich, Ace and Swiss Re
The £15.9bn Crossrail construction project has become the first of its kind to negotiate a nine-year insurance policy to be placed in the global insurance market without a break clause.
Suncorp claims hit 10 000
Suncorp expects to have eroded between A$220m (£137m) and A$240m of retained costs under its aggregate reinsurance programme as a result of the Australian floods, as well as other natural hazard events during 2010.
Commentary - Winter freeze: Burst pipe problems
The industry is currently paying out an estimated £7m a day over burst pipe claims. Graeme Fitzpatrick asks if insurers are doing enough to help customers prevent them.
Winter freeze claims tipped to top £3bn
Insurance claims caused by burst pipes this winter are likely to outstrip the £3bn loss arising from the 2007 UK floods after short-staffed insurers were unable to deal with claims efficiently, according to the managing director of the National Flood…
Crawford names new Asia director
Claims company Crawford & Company has named Ian Baxter as regional director of global technical services for the Asia Pacific region.
Big freeze results in more property claims
Property claims have become more serious and extensive this winter as a result of the freezing temperatures, according to Crawford & Company.
Penny Black's insurance week
While Penny amused herself over the festive break by taking in David Hasselhoff in pantomime, Crawford UK and Ireland CEO Benedict Burke took in the more rarefied and cultural surrounding of the National Theatre to watch Alan Ayckbourn's Season's…
Fraud - travel database: Share and share alike
Though shared services are seen as important cost-cutting tools, initiatives have often failed to deliver projected savings. Richard Barrett explains why this happens and how insurers can maximise their returns.
Loss adjusting – review of the year: Battling for talent
2010 has proved an interesting year for the loss adjusting sector, reports Leigh Jackson, with a number of new entrants and the issues of ethics and recruiting new talent coming to the fore.