Crawford & Company

Identity fraud: Tolerance levels

With technological advances arguably making insurers more susceptible to fraud at the underwriting stage, should validation techniques be learned from banks? Amy Ellis examines the issue of fraud at the front end.

Insurance Fraud 2010

Hear the latest initiatives on combating insurance fraud from Aviva, Allianz, Axa, Experian, the Insurance Fraud Bureau, the Financial Ombudsman Service and others at Post's Fraud 2010 conference later this month.

Crawford acclaims 18:1 ROI in fraud detection

Crawford & Company is revamping its fraud investigation process in a bid to further improve its detection rate after new figures revealed it is generating a 45% increase in fraud savings for customers compared with 12 months ago.

Health insurance - IPT rise: A bitter pill

With the failure of the industry's efforts to persuade the Treasury to freeze, or indeed lower, insurance premium tax on private medical insurance, Veronica Cowan looks at what it would take to lobby more effectively.

Crawford results show $2.5m net loss

Loss adjuster Crawford & Company has reported consolidated revenues before reimbursements of $238.2m in the second quarter of 2010 compared to $249.7m in the same period of 2009.

Post Europe - Focus on Greece

The European insurance market is facing a tough economic climate but none more so than the Greek market with its government’s financial debt crisis. Edward Murray reports on how the industry is coping.

Focus on Greece

The European insurance market is facing a tough economic climate but none more so than the Greek market with its government’s financial debt crisis. Edward Murray reports on how the industry is coping.

Risk managers need board level support, claims survey

UK corporations remain overly reliant on insurance as a catch-all solution and are failing to take risk seriously as a board issue by delegating responsibility downwards. These are among the key initial findings of a three-year study being undertaken by…

Spotlight on talent: The price of professionalism

Is the insurance industry talking the talk but not walking the walk when it comes to training staff? Veronica Cowan asks why investment in professionalism is still frequently questioned on cost.

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