Chartered Institute of Loss Adjusters (CILA)
Interview: Dan Saulter: Hitting the ground running
When Dan Saulter was announced as chief executive at Davies, many in the market were surprised. He explains why he is the right man for the job and why the recent swathe of storms held no fears for him.
100-plus Crawford staff secure CILA and CII qualifications in 2013
Loss adjusting giant Crawford & Company saw more than 100 of its staff awarded professional qualifications by the Chartered Institute of Loss Adjusters and the Chartered Insurance Institute in 2013.
Cunningham Lindsey hails training after 55% increase in CILA passes
Seventy-three members of Cunningham Lindsey’s claims handling staff gained their CILA qualifications in 2013, over 55% more than the previous year.
GAB Robins welcomes record qualifications year
GAB Robins has hailed its investment in continuous professional development after 39 employees were awarded Chartered Institute of Loss Adjusters qualifications in 2013, the highest number achieved by the loss adjuster in a single year.
Editor's comment: Ladies first (at last)
When I joined the insurance market in 2004, just under 10 years ago, the ‘required’ dress code for me to enter the hallowed halls of Lloyd’s of London was a skirt or dress.
Claims Club: Insurers unconcerned by St Jude storm losses despite high-profile buildup
The scale of the St Jude Day storm in the UK has been described as greatly exaggerated by claims bosses, who have played down the lasting industry impact of the much‑publicised weather event.
Review of the Year: Loss Adjusting: Outlook unclear
Benign weather, regulation speculation and insurer panel reviews turned what began as a positive year for loss adjusters into a period of uncertainty. How do key figures from the sector feel about the past 12 months?
Blog: Will Lloyd's lay down a marker and hire its first female CEO?
“I did not break down the barriers; they were broken down for me by the members of Lloyd’s in a very charming way.”
Career development: Keelan Westall unveils claims charter
Specialist wholesale property broker Keelan Westall has launched a claims charter to demonstrate its commitment to service in property underwriting.
Penny Black's Insurance Week - 17 October 2013
Penny was delighted to be among the guests when the great and good of the insurance claims world assembled last week for the Chartered Institute of Loss Adjusters annual lunch.
Risk managers and loss adjusters urge business interruption shake-up
Insurers told to do more to protect increasingly global supply chain.
Career development: Cunningham Lindsey investigators told to earn professional certificate
Cunningham Lindsey UK has implemented an initiative that requires all investigations staff in its services team to obtain their advanced professional certificate in investigative practice.
Questgates backs CILA fraud qualification call
Specialist loss adjuster Questgates has backed a study from the Chartered Institute of Loss Adjusters which revealed demand for an industry-wide fraud qualification.
Industry making progress on fraud
The insurance industry has made progress with fraud in the past two years but further improvements are still needed, a survey conducted by the Chartered Institute of Loss Adjusters has found.
Interview - Candy Holland: CILA's first lady
Despite being the Chartered Institute of Loss Adjusters’ first female president, Candy Holland says her priorities will be focused on the ‘broad church’ the CILA covers. She tells Post how she plans to raise the profession’s profile and encourage more…
Loss adjusting Regulation: If it ain't broke
Loss adjusters claim they are already monitored closely but should they face formal regulation like the rest of the insurance industry?
McLarens swoops for China resident FCILA adjuster
Loss aduster McLarens has added to its Chinese presence with the recruitment of a China resident FCILA-qualified adjuster.
European regulators’ inability to find traction leaves loss adjusters in limbo
FCA regulation and claims certification touted as solutions to IMDII removal
Loss adjusters excluded from latest IMD2 draft
The direct regulation of loss adjusters and claims management firms has been dropped from the second draft of the Insurance Mediation Directive by the European Commission, Post has learnt.
Biba 2013: ABI, Biba and CILA team up to engage with FCA claims review
The British Insurance Brokers’ Association (Biba), the Association of British Insurers (ABI), the Chartered Institute of Loss Adjusters (CILA), brokers and insurers have started a new claims working group which aims to proactively and positively engage…
Crawford training investment sees 47 staff win Cila and CII certificates
Almost 50 staff at Crawford’s UK operation have completed professional certification with the Chartered Institute of Loss Adjusting and the Chartered Institute of Insurance, 18 months after the loss adjuster boosted spending on training.
Career development: GAB Robins staff pick up CILA Diplomas
Two GAB Robins employees have passed the nationally recognised Chartered Institute of Loss Adjusters Diploma in insurance claims handling.
CILA takes IMD2 fears to Brussels
CILA boss Malcolm Hyde has taken his concerns on the Insurance Mediation Directive 2 to MEPs.
Penny Black's Insurance week
Not content with becoming a You Tube sensation for his dance moves, LV's general insurance chief operating officer Peter Horton has decided that he would also like to dominate the world of fashion.