Chartered Institute of Loss Adjusters (CILA)

Penny Black's Insurance week

Not content with becoming a You Tube sensation for his dance moves, LV's general insurance chief operating officer Peter Horton has decided that he would also like to dominate the world of fashion.

Business interruption: Playing with fire

Confusion and costs have led to fewer businesses taking out adequate business interruption cover, putting them at risk of significant losses. How can the industry rectify the situation?

Insurers fight back against riot response 'spin' claims

The Association of British Insurers has hit back at the London Assembly's "disappointing" and "meaningless" report on insurers' handling of last year's riots, arguing that it fails fully to understand the complexities of the claims handling process.

UK riots: Reading the riot act

The out-dated Riot Damages Act, policyholder confusion and poor communication led to some heavy criticism of the industry's handling of last year's riots - but what has been learnt and what still needs to change?

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