Chartered Institute of Loss Adjusters (CILA)

Business interruption: Playing with fire

Confusion and costs have led to fewer businesses taking out adequate business interruption cover, putting them at risk of significant losses. How can the industry rectify the situation?

Insurers fight back against riot response 'spin' claims

The Association of British Insurers has hit back at the London Assembly's "disappointing" and "meaningless" report on insurers' handling of last year's riots, arguing that it fails fully to understand the complexities of the claims handling process.

UK riots: Reading the riot act

The out-dated Riot Damages Act, policyholder confusion and poor communication led to some heavy criticism of the industry's handling of last year's riots - but what has been learnt and what still needs to change?

CILA adds voice to calls for Riot Act reform

The Chartered Institute of Loss Adjusters has thrown its support behind calls by the government and the Association of British Insurers to reform the 1886 Riot Damages Act by pledging on-going technical assistance to its members.

Your say: Throw out partially false claims

Zurich is to be congratulated on fighting the good fraud fight through the Supreme Court and achieving a successful outcome in the case of Fairclough Homes v Summers, says John Freeman.

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