Chartered Institute of Loss Adjusters (CILA)
Review of the year - Loss adjusting: Ups and downs
2011 was another rollercoaster ride in the loss adjusting sector, with claims surges, criticism from insurers, struggles with recruitment, and mergers and acquisitions.
Perkins Slade rings the changes
Despite a relatively quiet quarter for broker recruitment, Perkins Slade named three new directors this week. The intermediary was not the only firm making changes, with Jelf and Willis also naming new starters. Among insurers I was a bust seven days for…
Fraud: On the side of the angels
When investigating claims fraud, insurers must not overstep the mark and remain transparent, empathic and ethical.
CILA’s claims certificate gets accredited
The Chartered Institute of Loss Adjusters’ insurance claims handling certificate has become the first in the industry to be accredited by the Office of Qualifications and Examinations Regulation.
Cunningham Lindsey to make up to 72 redundant as claims numbers fall
Cunningham Lindsey UK has today confirmed that over the last two months it has had to advise 72 of its 1956 total UK staff (3.6%), at various locations across the business, that they are at risk of redundancy.
Your say - CILA: licensed for nil?
Your article ‘Loss adjusters criticised by brokers for cost-cutting measures’ was a cause for mirth and merriment here at Foster Orr & Greenaway HQ but it does raise interesting and important issues about the way in which insurance claims are currently…
Career development: GAB trio pass new CILA certificate
Three graduate trainees from loss adjuster GAB Robins have become the first professionals to pass the new Chartered Institute of Loss Adjusters’ certificate qualification.
Interview - Simon Burley: Adjusting the image
Simon Burley, the new president of the CILA, promises to transform the image of the claims industry and improve the reputation of loss adjusters in the UK.
The Insurance Charities names president
Chartered Institute of Loss Adjusters development director Graham Cave has become president of the Insurance Charities.
GAB Robins graduates first to pass CILA qualification
Three GAB graduate trainees have become the first to pass the new CILA certificate qualification.
Loss adjusters criticised by brokers for cost-cutting measures
Brokers have hit out at loss adjusters for desktopping claims and using inexperienced staff to cut costs.
Market moves: All change at the trade bodies
With insurer moves slower than last week, this week has seen a number of changes among the trade bodies, with the Chartered Institute of Loss Adjusters, the |British Insurance Brokers’ Association and Federation of European Risk Management Associations…
Simon Burley elected new CILA president
At The Chartered Insurance Loss Adjuster’s annual general meeting on 14 September 2011, Simon Burley was elected as the new president of the CILA – becoming the institute’s 50th president.
Adjusting Academy: Here comes the new guard
Inaugural members of Post’s newly established Adjusting Academy talk to Post about the battle for loss adjusting talent and whether there really is a demographic timebomb that needs defusing.
My best 11: Bobby Gracey, Crawford & Company
The inaugural manager to select his best XI for a potential start-up company is Bobby Gracey, vice president for global counter-fraud solutions and UK business development director at Crawford & Company. A heavy reliance on his claims and fraud…
Penny Black’s insurance week
Any company that has ever rebranded will know the path is a perilous one.
Career development & CSR: Cunningham Lindsey’s CILA success
Cunningham Lindsey’s mentoring scheme to help staff achieve Chartered Institute of Loss Adjusters status has notched up its first success.
Target school leavers rather than graduates
I read with considerable interest the continuing tale of the shortage in the insurance industry’s talent pool.
Charles Taylor adjusting appoints Andrew Homewood
Charles Taylor adjusting is further increasing its property & casualty loss adjusting capability with the appointment of Andrew Homewood as director, non marine.
Postbox: Squaring a difficult circle
David Bonehill's letter 'Bursting for Improvement' quite correctly referenced the scale of the burst pipe and escape-of-water claims either side of last Christmas. He also correctly identified the finite resource that is the UK loss adjusting profession…
Commercial property - Business interruption: Dealing with disruption
Deficiencies in business interruption policies have long been a source of debate, but what can be done to improve them, asks Veronica Cowan.
Tackling fraud - Roundtable: The time for action is now
With new counter-fraud tools coming onstream, Post gathered a group of experts to assess whether these will be enough to outweigh expected reductions in police resource when fighting this crime. Chinwe Akomah reports.
Career development & CSR: CILA and III to mutually recognise qualifications
The Chartered Institute of Loss Adjusters and the Insurance Institute of Ireland have reached an agreement to formally recognise each other's qualifications to promote closer co-operation and encourage professional development both in the UK and Republic…
Property claims: Marsh admits to 'red flag' concerns
Insurance broker Marsh warned that policyholders are still failing to buy sufficient indemnity periods as part of their business interruption cover.