Postbox: Squaring a difficult circle
David Bonehill's letter 'Bursting for Improvement' quite correctly referenced the scale of the burst pipe and escape-of-water claims either side of last Christmas. He also correctly identified the finite resource that is the UK loss adjusting profession and the damage mitigation companies upon whom insurers rely at such times. This is indeed a difficult circle to square.
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As president of the Chartered Institute of Loss Adjusters, and as an adjuster myself, I speak both on our members' behalf and from personal experience when I say the loss adjusting
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