Aviva
Aviva and Covéa join fraud task force working party
The insurance fraud task force has set up a working party to examine where issues arise in the personal injury claims process.
Laspo: Is it working?
Claims reforms may have reduced costs and made the process more efficient, but insurers and solicitors agree more needs to be done.
Shareholder concern sees Aviva revise remuneration awards
Aviva group CEO Mark Wilson and chief financial officer Tom Stoddard have decided to reject the long term incentive plan awards proposed for the year ended 2014 after concerns were raised by a shareholder voting agency.
Aviva welcomes Medco launch
Aviva has welcomed the launch of Medco, the government system that will randomly allocate medical experts to soft tissue bodily injury claims such as whiplash.
French customers seek legal action over Aviva life contracts
A lawyer representing Aviva life insurance customers in France has registered 10 further clients in the past two weeks who want their fixed price arbitrage contracts honoured by the insurer.
Blog: Private sector pain for brokers part of the price of peace in Northern Ireland
It is almost 17 years to the day since the Good Friday Agreement brought an end to 30 years of sectarian conflict in Northern Ireland, yet the lasting legacy of ‘The Troubles’ continues to have a profound effect on the local economy and the general…
Career Development & CSR: A helping hand for local causes
Aviva has launched the Aviva Community Fund, an initiative that will lend a helping hand to local communities by offering support and funding for inspirational local causes.
Aviva eyes Belfast relocation as claims function closes
Aviva is to move to a new office development in Belfast after notifying regional brokers of the closure of its claims function a month ahead of schedule.
Tulloch concerned over climate change
Aviva's CEO Maurice Tulloch has voiced his concerns over climate change at the Association of British Insurers' event on the subject on 24 March.
Blog: Things we should learn from Post's Hackathon
The insurance industry's reputation for innovation leaves a lot to be desired. When describing the speed with which new technologies are adopted in the industry, references to oil tankers and dinosaurs are much more appropriate than those to jet planes…
Zenith extends affinity relationship with Aviva to include pet
Markerstudy subsidiary Zenith has struck an affinity deal with Aviva that will see the insurer underwrite 50% of Zenith’s pet insurance business.
Bayles outlines Aviva's three-pronged GI growth plan
Growth is on the agenda for Aviva's UK general insurance business in 2015 with partnerships and existing customers identified by chief sales and marketing officer Phil Bayles as two target areas.
Motor Claims 2015 - Keynote speaker: Rob Townend
Global claims strategy and innovation director at Aviva Rob Townend has worked for the insurer since 1996 and is currently responsible for Aviva's global claims strategy and innovation.
Palatine completes £14m MBO of Towergate Financial Planning and John Charcol
Palatine Private Equity has completed the management buy-out of Towergate Financial Planning and mortgage broking business John Charcol.
Laspo benefits questioned as industry rallies behind Aviva whiplash proposals
Insurers have backed Aviva's proposals to reduce the volume and cost of whiplash claims against a backdrop of criticism around the effectiveness of the government's civil justice reforms and aggressive tactics by third parties.
Aviva's Wilson sees 2014 bonus rise 15%
Aviva group CEO Mark Wilson was awarded a £1.27m bonus for 2014; a 15% increase on his 2013 bonus.
Blog: The Frozen middle told to "Let it Go" to boost digital insurance innovation
Last week Post held the Digital Insurance Strategies 2015 conference.
Aviva's online brands to accept Pay Pal
Aviva-owned online car insurance providers Quote Me Happy and General Accident have become the first major UK insurers to accept payments by Pay Pal.
Industry launches apprenticeship framework
A government-backed apprenticeship framework has been launched by the insurance industry which has the support of sector bodies the Association of British Insurers, the British Insurance Brokers' Association and the Chartered Insurance Institute.
Aviva bolsters whiplash fight with new proposals
Aviva has developed six recommendations for reducing the number of whiplash claims to help lower the cost of motor insurance for "fed up" customers.
Roundtable - Insurance Act: Facing up to the challenges ahead
Having been granted Royal Assent last month, the replacement for the Marine Insurance Act 1906 will come into force in August 2016. How will the industry cope with adapting to the reforms?
Demise of outbound call centres linked to customer attitudes, not cold-calling regulation
The days of insurers targeting policy sales via outbound call centres are “long gone”, according to industry insiders, who have cited evolving customer purchase methods for the demise of such call centres rather than incoming cold-calling regulation.
C-Suite - Insurer: Time to hear deafness reform ideas
Changes are needed to make genuine industrial deafness claims quicker and easier to settle
Staff buy-in major obstacle to business transformation, says Aviva boss
Winning over staff is one of the major obstacles when implementing a change programme, according to Jayne Sayer, head of IT and change at Aviva.