Aviva
CMA draft order obligations criticised for duplicating existing regulation
Industry players are fearful draft Competition and Markets Authority motor insurance obligations conflict with existing conduct regulation amid concerns the watchdog is not giving firms enough time to implement its suggested reforms.
90% of 2013/14 winter flood and storm claimants satisfied with service
Nine out of ten customers that made a flood or storm claim last winter were satisfied with the way it was handled, according to a study by the General Insurance Market Research Association.
Insurers warned over SSL phoenix company as ex-staff hit out at former bosses
Former insurer clients of defunct loss adjusting firm SSL have been warned to avoid phoenix company Artemis amid criticism of the company directors’ business practices.
NIHL claims down by 10% for 2014
Claims for noise induced hearing loss are set to drop to £361m for 2014 for the UK’s most exposed insurers, down marginally from a 2013 equivalent of £402m, according to an investor report.
Penny Black: The Ghost of Christmases Past
Lady-about-town Penny Black has been publishing her insurance industry gossip and insider news and views in three centuries - so she's seen a fair few insurance Christmases, some bawdier than others, and all of them fuelled by the finest G&Ts the…
Insurance Claims Review of the Year 2014 - updated
Having asked the Post Claims Club advisory board for their views on 2014, and hopes for 2015 this is how a number responded.
Post's Christmas Q&A
As the festive season gets well and truly underway, Post caught up with some of the insurance industry's key players to talk New Year's resolutions, champagne and history books...
Zurich & Ageas increase market share in household at expense of top five
Competitive mid-tier household insurers have been gaining market shares and market power at the expense of the top five UK household insurers, according to a report by Timetric UK FS Intelligence Center.
Aviva's commercial lines MD Foy exits business
Aviva’s commercial lines managing director Ian Foy is to depart after less than a year at the company.
Editor's comment: What a difference a year makes
2014 is coming to a close and so much has happened but will insurers be sad to see it go? It was the year that started with Winter floods estimated to have generated a total bill of £500m and saw Labour Party Leader Ed Miliband demand insurers settle…
Review of the Year: General Insurance
General insurers including Ageas, Aviva, Direct Line, Axa and LV reflect on a year that started with immense flood claims, saw the Competition and Markets Authority’s final report into motor insurance and ended with a warning by the regulator on the use…
New look IFB technical board to be chaired by Axa fraud boss Davies
Axa global chief fraud control officer Richard Davies has been appointed as chairman of the Insurance Fraud Bureau’s technical board as part of a shake-up that will result in an influx of new board members.
MPs plotting to summon outgoing FCA execs
Two departing executives from the Financial Conduct Authority are set to be summoned to appear in front of the Treasury Select Committee over the mis-handling of changes to life insurance regulation.
Zurich poaches QBE’s Whistler for UK vendor management role
Zurich has recruited Neil Whistler to serve as head of vendor management for UK claims from January 2015.
Insurers unfazed by CMA probe into Crawford's GAB acquisition
Insurer claims specialists are relaxed about the Competition and Markets Authority investigation into Crawford’s £45.8m acquisition of GAB Robins.
FCA apologises after life insurance probe
The Financial Conduct Authority has formally apologised following the publication of a damning investigation into its handling of a proposed thematic review into life insurance.
Insurers seek to replace Aviva at major Singapore bank
At least five insurers are attempting to win a contract to sell insurance and wealth management products to Singapore bank DBS's clients.
Aviva risk boss named IRM chair
Aviva’s group risk director José Morago has been appointed chairman of the Institute of Risk Management.
ABI boss Evans urges fraud task force to take on CMCs
The Association of British Insurers has joined member firms in welcoming the government’s decision to launch a fraud task force, but claimed it must tackle claims management companies if it is to be deemed a success.
Aviva finalises £5.6bn Friends Life takeover
Aviva has completed a deal to acquire Friends Life for £5.6bn, with shareholders of the new purchase taking on 26% of Aviva.
Housing associations: Providing a helping hand
With less than 40% of social housing tenants taking out home contents insurance, what can the insurance industry do to help those with low incomes protect their belongings?
Credit hire: A missed opportunity
The Competition and Markets Authority report on the private motor market was met with criticism over its lack of action on credit hire practices. So what action can the industry take?
Aviva shares drop after Friends Life announcement
Aviva saw its share price decline more than 5% in a single day after it announced it was in acquisition talks with Friends Life.
Aviva and Friends Life in takeover talks
Aviva and Friends Life have confirmed they have reached an agreement on the financial terms of a share combination of the two companies.