Applied Systems

How IT innovation is affecting insurance brokers

As thousands pack their bags for next week’s British Insurance Brokers’ Association conference in Manchester, Tom Luckham explores the ongoing reinvention of insurance distribution and the different challenges as well as opportunities this new era creates for small, independent intermediaries compared to their larger rivals.

Q&A: Mike Keating, MGAA

Mike Keating, CEO of the Managing General Agents’ Association, discusses the buoyancy of managing general agents, some of the struggles in the high-net-worth space, and what he hopes his organisation will achieve by the end of 2025.

Rise of the AI-broker

Artificial Intelligence has many real-world applications and is already helping the insurance broking community in the US spend more time connecting with, listening to, and advising customers, says Chris Kitchener, vice president of product management…

How insurers are tentatively embracing AI

Analysis: Frances Stebbing explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.

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