How IT innovation is affecting insurance brokers

digital-transformation

As thousands pack their bags for next week’s British Insurance Brokers’ Association conference in Manchester, Tom Luckham explores the ongoing reinvention of insurance distribution and the different challenges as well as opportunities this new era creates for small, independent intermediaries compared to their larger rivals.

As technological change accelerates, small independent insurance brokers are facing a pivotal moment.

Simon Bradbury, chief technology officer at McGill and Partners, says the pace of change is “eye

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