Opinion
View from the top: The triumvirate of trust
Reservation of rights does little to reassure the customer that their insurer will honour its promise, says Nicolas Aubert.
Your say: Telematics drives fair assessment
The current insurance market is not working well for motorists and is at risk of pricing drivers out of the market, says Linden Holliday.
The gender neutrality countdown
As Europe counts down to the enforcement of the gender neutrality ruling, Neil Davies asks how prepared insurers and consumers really are.
View from the top: Rooting out the rogues
As scrutiny of the market deepens, bad apples in the industry must be tackled from within, says Mark Cliff.
Editor's comment: Motor madness drives on
Love it or hate it, the UK private car insurance market grabs all the industry's political airtime outside floods and hurricanes.
View from the top: Opportunity continues to knock
Towergate is celebrating its 15th anniversary this month, leading Mark Hodges to think about how much the industry has changed in the firm's corporate lifetime.
View from the top: The global solution
Insurers, brokers and clients must work together to meet the compliance demands of a global market, says Barbara Chandler.
View from the top: Winning the war on fraud?
Despite notable successes, fraudsters continue to find new ways to pick insurers' pockets, says Laurent Matras.
Your say: Race to the bottom
Merlin's slide into administration raises a number of issues that our industry must address, says Martin Carway.
View from the top: Maintaining momentum
After the success of the Olympic and Paralympic Games, the industry must capture the spirit of change, says Toby Esser.
North of the border: Putting plaques into practice
Pleural plaques are, of course, compensable in Scotland once again, says Toni Ashby.
Editor's comment: Wedding bells are ringing
Direct Line Group's confirmation on Friday of the intentions to make an honest woman of itself, by declaring its intention to formally proceed with an IPO suitor, has certainly injected a little feverish anticipation into the UK insurance market.
Europe View from the top: Putting customer experience on the agenda
Interactions between insurers and their customers are far more transparent than they used to be, says Mike Holliday-Williams.
Asia View from the Top: Getting flood modelling right
The Intergovernmental Panel on Climate Change reported in 2007 that especially heavily populated mega-delta regions in south, east and south-east Asia will be at greatest risk owing to increased flooding from the sea and, in some mega-deltas, flooding…
Your say: Dropping out of the RTA Portal
Insurers are going to have to work very hard to keep cases in the portal, says Martyn Gabbitass.
View from the top: Euro crisis pushes contingency to the fore
Proactive planning could see insurers reap the rewards of a re-ordering of Eurozone members, says Andrew McKee.
Expert legal view: The truth behind the headlines
Financial incentive schemes should be scrutinised and risk-assessed by an independent individual, say Christine Jenner and Mathew Rutter.
View from the top: Data holds answers - and questions
Collecting accurate client data and managing it effectively will help give you a competitive edge, says Phil Barton.
Editor's comment: Groupama - going, going, gone?
After months of uncertainty, employees at Groupama's UK insurer operation can be a little buoyed by last Friday's news that a named bidder had finally cast its hat into the ring to buy them.
Asian View from the Top: Prudential insurance regulation - an evolving game-changer
Changes in prudential regulatory developments the world over are expected to have a significant impact on operational costs, the competitive landscape and the number and form of market participants in Asia Pacific.
View from the top: The finishing straight
The final steps towards implementing Lord Jackson's justice reforms are the most crucial, says Graham Gibson.
Ask the expert: Ali Foroshani
I hate my job, but the demands of my role are so great I never have time to find a new position. Are there shortcuts you can recommend?
Editor's comment: Rebuilding and reshuffling
Only last week, Zurich's personal lines chief Karl Bedlow was telling Post readers that agility is the difference between a gold medal and last place in his 'View from the top' column.
Your say: Stronger support for small brokers
An open letter from Barry Fehler, Bryan Whicher, Bob Pybus and Barbara Bradshaw.