View from the top: Winning the war on fraud?
Despite notable successes, fraudsters continue to find new ways to pick insurers' pockets, says Laurent Matras.
On my office pin-board is a two-year old letter that always makes me smile. It explains to a potential customer, in no uncertain terms actually, why we will not be offering cover for his car, and
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Broker
Penny Black’s Social Diary: Biba’s burgers and sausages
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Nigel Hinshelwood appointed chair of Marsh
Nigel Hinshelwood has been appointed as chair of Marsh in the UK, succeeding outgoing chair Tom Colraine on 31 March.
Only one out of four brokers is happy with insurer service
Direct Commercial’s latest broker survey has revealed how only a quarter of brokers are happy with the service they receive from insurers.
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
What NatWest was doing while Amazon’s efforts crashed and burned
Editor’s View: At the end of 2022 all eyes were on Amazon’s Insurance Store, but Emma Ann Hughes observes perhaps more attention should have been paid to what NatWest was quietly doing with technology and financial services distribution.
Why getting business interruption cover right is more critical than ever
View from the Top: Laura Vickers, managing director of commercial lines at Gallagher in Ireland, explains what brokers need to do to ensure clients are protected with what is increasingly business-critical cover.
Howden surpasses £3bn in global revenue
Howden has surpassed the £3bn revenue mark for global operations as it celebrates its 30th birthday.
Enter Best Insurance Employer 2025 today
If you work for one of the greatest employers in the insurance industry and want to shout about it, make sure you complete Insurance Post’s Best Insurance Employer survey today.