Opinion
View from the Top: Indonesia's sustained momentum
Low penetration, improving risk awareness, and rising affluence are some of the reasons why Fitch Ratings' Cheryl Evangeline believes Indonesia’s insurance market has significant room to grow.
Editor’s Comment: Thematic fatigue
The old cliché goes that you should sometimes be careful what you wish for.
Your say: The other side to MFN clauses
Paul Galligan, managing director of Compare The Market, wrote an article in Post commenting on most favoured nation clauses and, as a broker in direct competition with the aggregators, I wanted to comment on Galligans one-sided view
North of the border: The right to appeal
The current appeal arrangement in Scottish courts looks set to change under new legislation.
C-Suite: Stay a step ahead of cyber crime
From a debilitating attack on service to a simple system break‑in, cyber attacks can vary in their sophistication and in the harm they can cause to organisations, says Chubb's Chris Pavlou.
C-Suite: Let’s get engaged
Developing and engaging staff is crucial to maintaining a healthy business at all levels, says Charles Earle.
View from the Top: Improving safety on the road
With tens of millions of accidents on our roads globally, Allianz's Rangam Bir promotes the importance of developing an enhanced transport safety culture.
Scottish constitution: A separate health and safety regime for Scotland?
The Enterprise and Regulatory Reform Act 2013 is now in force across the UK, however what has gone largely overlooked thus far are the exceptions to ERRA and the potential for a uniquely Scottish approach to the regulation of health and safety.
Your say: Careful planning is the key to social media success
I read your feature on social media and found it extremely refreshing that our industry is now recognising the benefits of engaging with customers via this channel.
Editor's comment: Sticking to the knitting
Sometimes you just need to stick to what you know best, a point proved by Capita this week when it sold ailing insurance businesses BDML, Lancaster, Sureterm and Delta to Markerstudy for an undisclosed sum.
Comment: My Licence will benefit all parties
Project aims to reduce costs for insurers, speed up underwriting and ultimately bring down motor premiums.
Penny Black's insurance week - 21 November 2013
Having told a Lloyd’s audience his report on Scottish civil litigation reforms was dubbed “Jackson with a kilt on” by critics, Sheriff Principal James Taylor last week expressed his surprise that no one had turned up at the event brandishing pitchforks.
Your say: Don’t blame solicitors for PI failure
It is surprising that brokers are criticising solicitor firms for leaving it too late to seek specialist advice, since the majority of practices left without insurance were affected by the aborted transfer of policies from Balva – an unrated insurer in…
C-Suite: How to ensure value beats price
Brokers and insurers working exclusively could take the cost factor out of clients’ decisions.
Your say: Getting campaigning right
If the Association of British Insurers are now seriously considering a publicity campaign to change the hearts and minds of the public and alter the commonly held view that insurance fraud is a victimless crime, then this must, in my opinion, be…
Editor's comment: Pass me a fork
It appears you can teach an old dog new tricks. Not so long ago I used this space to berate insurers for their lack of action in commercial underwriting, with firms talking the talk but not walking the walk.
C-Suite: The market needs MFN clauses
Anyone following the debate around ‘most favoured nation’ clauses could certainly be forgiven for getting lost in the hype and conjecture. But one undeniable result of all the scrutiny is that the issue has truly divided the insurance industry.
C-Suite: Let’s get back to service
Insurers that prioritise cost when selecting legal partners are ‘fobbing off’ customers to the lowest bidder.
View from the Top: Roll out the red carpet
The final quarter of the year is a time for reflection when we pause to look back on what the year brought our way, what we achieved and where we can improve. This is also the season of awards ceremonies to celebrate the achievements of the best across…
Editor's comment: Harvest time in EC3?
The UK recently celebrated the Harvest Festival, a time when the growing season has finished and the mature crops have been gathered successfully, ready to feed hungry mouths over the cold winter months.
View from the Top: Foreign investment controls in Asia-Pacific
Two lawyers from DLA Piper give an insight into foreign direct investment limits in the Asia-Pacific region.
Your Say: Give brokers the backing they need
The news reported by Post that general insurance is now second only to payment protection insurance in the volume of complaints received and upheld by the Financial Conduct Authority is, on the face of it, a damning criticism of our industry.
C-Suite: Act now to ease age concern
With the average age of insurance employees increasing, it’s vital the industry nurtures the next generation.
C-Suite: Use data to defeat cyber crime
A recently published survey found the insurance industry was, at best, responding to less than 20% of the risks businesses face.