Opinion
C-Suite - Insurer: Never mind the bollards
A recent first-hand experience of the claims system highlights that the personal touch is still king.
C-Suite: More pain in the Year of the Monkey
As the excitement builds across much of Asia for the countdown to Chinese New Year, Markel's Matthew Cannock gives a stark warning to the industry.
Career development: Inside the mind of the insurance executive
Insurance executives in 2016 face a host of daunting challenges.
C-Suite - Broker: Rally behind our voice
Biba does an amazing job and is here to stay, despite what naysayers might be reporting.
C-Suite - Insurer: Brexit: what could it mean?
Uncertainty over the UK’s membership of the European Union is causing discomfort at senior level.
Director of Content’s Comment: Is the timing for listing right?
The news that BGL is looking at a prospective initial public offering has raised a number of questions.
C-Suite: Traditional behaviour is incompatible with technological paradigm
Matthias de Ferrieres is sceptical if the industry will have a digital awakening this year.
Director of Content’s Comment: The right man for the FCA job?
The news that then Financial Conduct Authority CEO Martin Wheatley was not to have his contract renewed by Chancellor of the Exchequer George Osborne was followed by plenty of column inches predicting who his successor would be and what it would mean for…
Europe: Ukrainian insurance market ready for structural reforms
The past year has been full of contradictions for the Ukrainian insurance market. On one hand, on-and-off military conflict in the eastern regions contributed to depreciation of the hryvnia against the dollar, deepening the economic crisis that had been…
Fraud Focus: Looking to the future
Insurance Fraud Taskforce recommendations will ensure government stays focused on fighting fraud.
Trade Voice: Fair’s fair
The call to action for #FairnessForAll is not an unattainable ideal.
C-Suite - MGA: Calling all advocates
The industry needs happy policyholders to help turn its reputation around.
C-Suite - Broker: Take my advice
The role of today’s broker goes beyond simply selling policies.
Editor's Comment: Writing a new chapter
A new year and a new start; time to ring in the new; the new year is like a blank book and you have the pen to fill the pages – you probably heard all of these and more as Big Ben chimed in the New Year and you planned your resolutions.
C-Suite - Insurer: A climate of hope
Following the floods, the COP21 agreement offers a glimmer of optimism over climate change
North of the Border: The end of shopping?
Two cases were struck out of the English courts – the judge ruling they should be raised in Scotland.
C-Suite - Insurer: Taking it personally
The pace of change in the IT landscape means insurers must listen and act on feedback from brokers
Europe: What the new privacy regulations mean for insurance services providers
It's almost upon us. After an epic journey, the much vaunted overhaul of European data protection rules has arrived, placing a tougher compliance burden not only on insurers, but also on companies that provide services to them.
C-Suite - Insurer: Extending the claims team
If a customer's home has been flooded, affected by fire, weather or some other unforeseen circumstance, they are going to be pretty upset.
C-Suite - Insurer: A Diverse New Year
When insurers reflect on 2015 there is no doubt it will be remembered as the year of new partnerships. Indeed, with the festive season upon us, there are plenty of companies in the market seeing in their first Christmas together. Alongside some major…
Contracting out of the Insurance Act 2015
The Law Commission has consulted with the insurance market over eight years prior to the Consumer Insurance (Disclosures and Representations) Act 2012 and the Insurance Act 2015. Both Acts were based on the market's view of best practice.
Brain Training: 10 things you need to know about... corporate manslaughter
10 things you need to know about... corporate manslaughter
North of the Border: Stop the clock
When does a claimant run out of time to make a claim against losses?
C-Suite - Broker: On closer inspection
For the Insurance Act to work, insurers and brokers must agree what is classed as fair presentation.