Opinion
Blog: The digital healthcare risk landscape
Telemedicine has surged during the Covid-19 pandemic and insurers and brokers need to be aware of the risks, blogs CFC Underwriting healthcare underwriter Rob Panza.
Blog: Wildfires and the rising risk of ‘cascading’ natural disasters
Hélène Galy, managing director of Willis Towers Watson’s Willis Research Network, considers the growing threat of cascading risks.
Blog: Underinsurance in a hardening market
Alistair Steward, Questgates director, mulls the problem of underinsurance for businesses facing a hardening market.
My other life: Ben McBean, open water swimmer
After getting to grips with a new hobby in the nearby River Tees during lockdown, Ben McBean, an assistant claims manager in QBE's special investigations unit, completed a marathon swim in the Lake District last summer.
Carrot’s Norrie Erwin on the opportunity for telematics in claims
Telematics-based insurance has been a great British success story for young drivers, but it has failed to enthuse the mass market, says Norrie Erwin managing director of Carrot.
Blog: Defining property flood risk protection can help build flood resilience
Reparation and protection, not just post-event payouts, are key to how the insurance industry must look at flood risk, says Richard Toomey, senior manager for commercial insurance, Lexis Nexis Risk Solutions.
Rising Star: Saskia Sturges, Arc Legal
Having joined Arc Legal's claims team in 2018, Saskia Sturges has since mentored new team members and gained Chartered Insurance Institute accreditation in December.
Blog: The business interruption imbalance – and the role of advice
Bruce Hepburn, CEO of Mactavish, argues that the business interruption fallout stems from an imbalance, and questions broker accountability over advice.
Zurich’s Richard Pash says insurers must follow as going green becomes mainstream for consumers
With environmental concerns front and centre for consumers when making their buying decisions Richard Pash, UK chief customer officer for Zurich, argues that the insurance industry needs to understand the issues and deliver relevant, specific and…
Blog: Down at the bottom of the garden - insuring outbuilding offices
Wealthier individuals are making the most of their sheds and outbuildings while working from home. Iprism private clients team manager Amie Wright ponders the insurance implications of this rising trend.
Blog: From small acorns - brokers need to heed the pandemic start-up boom
The impact of an unstable 2020 is not completely bleak, with an increase in the number of UK start-ups since the pandemic began. Oliver Leyens, a director at Heath Crawford, argues brokers need to highlight the benefit of an advised sale to make sure…
Blog: Technology at the forefront of claims management
Covid-19 has impacted all areas of life but for the insurance market the fundamental shift to remote working has created new challenges and nowhere has this been more evident than in claims management, blogs Tony Russell chief commercial officer at…
Penny Black's Social World: February 2021
Charity contributions, championing cricket and continuing challenges
Editor's comment: How will the class of 2020 fare?
The traditional school ‘Class of 2020’ had a tough year – my son proudly wears his year six leavers’ hoody but thanks to Covid-19 he never got to sit his SATS or say goodbye to class mates.
Inside Out: I am a broker and a leaseholder – insurers and FCA must push for cladding crisis solution
Post invites industry insiders affected by key issues they believe insurance is getting ‘inside out’ to share their perspective and state their case for change. Here a broker talks about how leaseholders are getting a rough deal.
Willis Towers Watson’s Garret Gaughan on reputational risk
Garret Gaughan, head of the global markets property and casualty hub at Willis Towers Watson, analyses the challenges around reputational risk and the growing focus by businesses on the potential pitfalls and actions needed.
Blog: Mental health – the silent casualty of climate change
Zurich UK chief claims officer David Nichols considers the impact of weather-related claims on mental health, and what insurers, government and public bodies must do to help.
Trade Voice: Bill Batchelor on the place of insurance in EU-UK trade after Brexit
Bill Batchelor, partner at Skadden, Arps, Slate, Meagher & Flom and British Insurance Law Association member, casts his eye over the implications of the EU-UK Trade and Cooperation Agreement, signed on 30 December, for the insurance sector and considers…
LV’s Heather Smith on crucial brand value
As the industry responds to the Financial Conduct Authority’s pricing shake-up and tackles the ongoing challenges of the coronavirus pandemic Heather Smith, managing director of the LV General Insurance retail business, addresses why having a trusted…
Blog: Whiplash portal may never live up to expectations but still time to prevent government IT disaster
The government needs to use the short delay to the Civil Liability Act wisely, says Matthew Maxwell Scott, executive director of the Association of Consumer Support Organisations.
My Other Life: Dean Fathers, army reservist
Dean Fathers, chair of insurance consultancy Greenkite Associates, has carved out another life with the Army Reserve, where his efforts have earned him a Gold Award presented by Prince William as part of the Defence Employer Recognition Scheme.
Be Wiser’s David Russell on the FCA’s pricing review
David Russell, chief compliance officer at Be Wiser Insurance, was part of the Financial Services Authority team that brought in the Insurance Mediation Directive and statutory regulation of brokers. Here he looks at the implications of the Financial…
Rising Star: Holly Carriban, Morrison Insurance Solutions
Starting a new role in Morrison Insurance Solution's broking team in February 2020, Holly Carriban had to find her feet as the coronavirus pandemic turned working life on its head.
Blog: Should we return to a standard BI policy wording?
The Covid-19 pandemic has highlighted a split between what policyholders expect from business interruption cover and what insurers say it offers. Damian Glynn, Sedgwick International UK head of financial risks, asks whether customers are ensnared in a…