Zurich’s Richard Pash says insurers must follow as going green becomes mainstream for consumers

Richard Pash, UK chief customer officer for Zurich

With environmental concerns front and centre for consumers when making their buying decisions Richard Pash, UK chief customer officer for Zurich, argues that the insurance industry needs to understand the issues and deliver relevant, specific and credible solutions.

As firms grapple with the Covid-19 crisis, there are fears environmental concerns could drop down the boardroom agenda. Yet mounting evidence suggests that a collective failure to prioritise climate

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Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.

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