Articles by Jonathan Swift
Interview: Rob Gibbs, RSA
Having worked at RSA for more than two decades, commercial managing director Rob Gibbs has certainly seen his fair share of the business, both in the UK and overseas. He speaks to Jonathan Swift about his latest challenge, navigating a newly combined…
UK Insurer Hot Seat 100: who has been at the top the longest?
Post has compiled a list of the 100 highest profile people working at the top for UK general insurers, Lloyd’s vehicles, international insurers with a UK presence, regulators, trade bodies and markets based on how long they have been in the hot seat.
Fully Comp: One month on, how much clarity has the Supreme Court BI ruling actually brought?
For the twelfth episode of Post’s video series we gathered a group of experts together to consider the ruling in the Financial Conduct Authority business interruption test case.
Interview: Rob Brown, Charles Taylor group CEO
After more than four decades spent in underwriting and broking, Rob Brown chose to try his hand at insurance services as group CEO at Charles Taylor last year. He talks to Jonathan Swift about why, given the bountiful opportunities the PE-backed firm has…
LV tops Aviva, Churchill, Nationwide and Saga to win customer service crown according to ICS
LV has again been ranked the top insurance organisation in the UK by the Institute of Customer Service in its biannual UK Customer Satisfaction Index, although the gap at the top between it and the chasing pack has been reduced.
Insurer satisfaction unaffected by Covid-19 despite record policyholder problems, says Institute of Customer Service
The Covid-19 pandemic and subsequent lockdowns have not had a detrimental impact on the insurance sector’s overall customer satisfaction - despite the number of people experiencing problems hitting an historic high, according to the latest report by the…
Briefing: Seven insurtechs to watch in 2021
For a sixth year running, Post content director Jonathan Swift scans the insurtech space and identifies up-and-coming businesses potentially worth watching over the next 12 months.
Admiral to pocket £450m for comparison subsidiary despite claiming it had 'no plans' to sell Penguin Portals
Admiral Group has reached an agreement with the owner of Uswitch and Zoopla for the sale of price comparison subsidiary Penguin Portals Group for over £500m.
Briefing: Keeping the Admiral ‘freight train’ on track - what lies ahead for CEO Milena Mondini de Focatiis
In Milena Mondini de Focatiis Admiral has its first CEO who was not involved with the launch of the business in 1993.
Fully Comp episode 11: When will we meet again? – The future of insurance networking in 2021 (part two)
Welcome to the last episode of Fully Comp, Post’s video series tackling some of the biggest issues in insurance, for 2020. Today - for a second day running - we will address the question: When will we meet again?
Fully Comp episode 10: When will we meet again? – the future of insurance networking in 2021 (part one)
Welcome to the latest episode of Fully Comp, Post’s video series tackling some of the biggest issues in insurance. Today we ask the question: When will we meet again?
Fully Comp episode 9: Not so Home Alone – how do you replicate the company Xmas party on Zoom?
Welcome to episode nine of Fully Comp, Post’s video series tackling some of the biggest issues in insurance.
Video Q&A: Aviva GI leadership team – Phil Bayles, Gareth Hemming, Colm Holmes and Patrick Tiernan
At this year’s British Insurance Awards Aviva scooped a quartet of awards including General Insurer of the Year.
Briefing: Media owner could signal bright Future for Go Compare
This week media group Future had offer terms accepted to buy Go Compare parent Goco. Post content director Jonathan Swift looks at how the deal could help reposition the aggregator away from expensive advertising, to a more customer-centric approach…
Briefing: "Alexa, do voice assistants have a future in insurance?"
As Confused launches an Alexa Skill that allows customers to get quotes from their Amazon Echo, Post content director Jonathan Swift asks other insurers about their experience of voice assistant technology to see if it is merely a gimmick - or has a…
Analysis: With Ageas and Aviva on board, will Caura be the first motor insurtech to successfully target mainstream ‘Joe Bloggs’?
This week Caura launched its app-based motor insurance offering, which the insurtech claims has the most extensive underwriting footprint of any UK start-up to date.
Fully Comp episode 8: The pros and cons of crowdfunding for insurtechs
Welcome to episode eight of Fully Comp, Post’s video series tackling some of the biggest issues in insurance.
Former Sabre chairman Keith Morris OBE wins Achievement Award at 2020 British Insurance Awards
Former Sabre chairman Keith Morris OBE added his name to the roll call of Achievement Award winners in 2020. Jonathan Swift caught up with his colleagues and listened to what he had to say as he picked up the prize, as well reflecting on the other…
Fully Comp 7: How can the insurance sector help the green economic recovery?
Welcome to episode seven of Fully Comp, Post’s video series tackling some of the biggest issues in insurance.
Briefing: Is RSA's sale to an overseas bidder a sign of the UK’s declining stature as a global insurance player?
With RSA poised to be sold to a consortium of a Danish and Canadian investors, the number of internationally recognised UK-domiciled insurers is set to reduce by one. Post content director Jonathan Swift asks: is it time to dust off plans for the Royal…
Vote now for the winner of the Industry Impact Award at the 2020 British Insurance Awards
This prestigious award recognises the importance of business deals, partnerships and key hires, and the 2020 winner will be decided by you.
Briefing: The Seven Year Pitch - Why has it taken Stephen Hester so long to sell RSA?
Almost seven years after he took over as group CEO, Stephen Hester looks like he is finally closing in on a sale for RSA. The big question, as Post content director Jonathan Swift asks, is why has it taken so long?
Fully Comp episode 6: How can the insurance industry better support vulnerable customers to tackle mental health inclusivity?
Welcome to episode six of Fully Comp, Insurance Post’s new video series tackling some of the biggest issues in insurance.
Future Focus 2030: The insurance eco-systems podcast - the evolution of collaboration
It is the year 2030 and the last decade has seen the insurance eco-system evolve as quickly in 10 years as it had previously done in the last century.